Mazda CX-5

"The interface occasionally (but not rarely) does not respond. We use CarPlay most of the time, so I am not sure if it's the interface having trouble with that, but it will also not respond to steering wheel controls which it usually does. There is also a strange glitch that started about 6 months into ownership (purchased new): the selector knob (it's not a touchscreen, and we like the knob as it's safer) will work, but then on its own without turning further, the selection on screen will move down once or twice. If we correct the knob in the other direction, it will not jump in that direction. We asked for the Mazda service shop to look in to it, but they kind of shrugged it off as unimportant."

"It was approximately two years ago that I noticed that the screen went dark. I was heading back home from a long trip. After turning the vehicle off, then on, and the scree came back on. I mentioned it to the dealer on my next routine visit & he sujeste that I bring the vehicle back some other time. I didnt, since it didnt happen again until much later. Its happened again several times, but not often."

"The screen would be blank and unusable. Turning car off and back on doesnt work. Found shortcut online to resolve. Service department said couldnt recreate issue. Found no problem ughhh"

"This is already mentioned in the other complaint about the unified display system and interaction with CarPlay. The system does not have a reliable way to do a reset. Some people online have reported a three-button command that worked a few times to reset the system. However, the screen has gone blank (not a reset) on its own. A few times merely turning off the car, waiting, then turning it back on has resolved it. But if it's happened 12 times in 4 years, half those times it worked. The longest the problem persisted was about 3 drives in the car, and if it had persisted much after that or soon after it had happened again, I would have taken it back to Mazda's service shop. The system's problem is more often freezing or being unresponsive for some functions. But blank screens and the inability to reset it has been frustrating. Note that this is not the same as turning off the display. But when the screen has gone blank or freezes, turning it off and on has not worked."

"Infotainment system is distracting and ,therefore, dangerous. It requires taking your eyes off the road and has nearly caused collisions and driving over the line. Mazda has been dinged for this clumsy system for years and continues to use it. Next car will have touch screen."

""Every time I get in the car I have to repair my phone, a iPhone SE. It is the only phone needed to be paired, there are no other drivers and it will not stay connected.""

"Battery died"

"Airbag warning"

"It wasnt the cars fault, mice did $8000 worth of damage"

""I experienced low engine oil twice in between oil changes. The low oil condition was due to the exhaust valve stems leaking. This issue is known to Mazda but there is no recall, only the "Mazda Valve Stem Seal Settlement". The settlement requires that Mazda repair the leaky valve stems if the vehicle has low oil between oil changes. I scheduled the valve stem repair at the Dealership where I purchased the vehicle, Jim Click Mazda Eastside in Tucson, AZ. I was told that there would be a delay because they were waiting to receive a special tool from Mazda to do the repair. After waiting 2 months I called the dealership to check on the status of the tool. I was told that they were still waiting and had no ETA for the tool. I then called the next closest dealership, Horne Mazda in Tempe, AZ. I asked if they have the special tool required to repair the valve stems and if they have performed this repair. I was told that there is no special tool needed and that they do several of these repairs every week. Come to find out, Jim Click Mazda did not have a mechanic that could do the repair. Horne Mazda got me in the next week and repaired the valve stem seals at no charge to me.""

"It was a factory recall. The defect caused excessive oil use."

"Engine is using oil. Not enough for Mazda to fix due to known valve seal issues/recall. Very disappointing."