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We expect the 2025 CX-5 will be more reliable than the average new car. This prediction is based on data from 2022, 2023 and 2024 models.
The Reliability score is based on our latest subscriber survey of 2024 Mazda CX-5 owners. The owner comments describe problems respondents experienced with this vehicle.
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"can't make it work"
Anonymous A., SC (2024 Mazda CX-5 Premium 2.5-L 4 Cyl)Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"The Toyo tires designed by Mazda are out of round, not just on my vehicle but on every loaner vehicle I was provided by two different dealerships. Mazda did not feel responsible, nor did the dealership act in any way supportive or cooperative to resolve the issues. I had to go out of pocket for service at a professional tire shop and out of pocket to replace brand new tires. Toyo Tires were very helpful with the resources available to them but I had to pay out of pocket to get better tires as I did not trust my saftety with the OEM tires. This has been an issue for years that Mazda considers, "commercially acceptable vibration." It's not."
Anonymous, NJ (2024 Mazda CX-5 Carbon Edition 2.5-L 4 Cyl turbo)Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"have to repair it every time engine is stopped & restarted"
Anonymous A., SC (2024 Mazda CX-5 Premium 2.5-L 4 Cyl)