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    2023

    Mazda CX-50

    EPA MPG: 27 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 CX-50 will have about average reliability when compared to the average new car. This prediction is based on data from 2023 and 2024 models and the Mazda brand score.

    The 2023 Mazda CX-50 has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2023 Mazda CX-50 owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "Apple CarPlay doesnt connect automatically. Always have to connect manually almost every time I start the car"

    Anonymous, IN (2023 Mazda CX-50 Turbo 2.5-L 4 Cyl turbo)
    Other in-car electronics problem

    "Have gotten engine malfunction warning light 3 times - Mazda did not find a problem"

    Anonymous, NJ (2023 Mazda CX-50 Turbo 2.5-L 4 Cyl turbo)
    Phone pairing (e.g., Bluetooth)

    "Almost always need to manually connect every time I start the car"

    Anonymous, IN (2023 Mazda CX-50 Turbo 2.5-L 4 Cyl turbo)

    "It has been exasperating a few times to get my phone paired. After Cheryl tries, but then only if I use phone and audio. Once I finally get Apple play connected it works great. I would prefer more direct ways to connect than the rotary wheel."

    Anonymous, NM (2023 Mazda CX-50 Preferred 2.5-L 4 Cyl)
    Steering wheel controls

    "The steering wheel switches are too shallow and sometimes difficult to activate."

    Anonymous, NM (2023 Mazda CX-50 Preferred 2.5-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Exhaust manifold

    "I am writing to report an ongoing issue with my vehicles exhaust system. The problem began almost a month after purchase. When I brought it to the dealership and manufacturer, I was advised to warm up before you drive, and no action was taken. After a year, the dealership replaced a part of the exhaust pipe, claiming it resolved the issue. I remain unsure if the problem is fully fixed. I request confirmation that the issue has been properly resolved and further assistance if needed."

    Anonymous, (2023 Mazda CX-50 Preferred 2.5-L 4 Cyl)
    Other/unsure

    "the 2 front low profile tires developed bubbles on the side walls as a result of going through minor potholes. Requiring replacement to pass inspection."

    Anonymous A., (2023 Mazda CX-50 Turbo 2.5-L 4 Cyl turbo)

    "Battery died shortly after purchase. Dealer said it was a "bad battery". Although fixed under warranty, It took almost two weeks to get a replacement."

    Anonymous A., CT (2023 Mazda CX-50 Premium 2.5-L 4 Cyl turbo)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "Small seat tear in driver's seat on the side. Others have the exact same tear in the exact same location. Mazda is inconsistent in recognizing this as a manufacturing problem. Some get it repaired under warranty; others such as myself, not so lucky."

    Anonymous, NJ (2023 Mazda CX-50 Turbo 2.5-L 4 Cyl turbo)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Other noises & leaks problem

    "Stone can get between the breaking pads and the rotors. There is no possible fix to avoid this and its always going to happen when you use the care in the countryside"

    Anonymous, OR (2023 Mazda CX-50 Premium 2.5-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Automatic climate control

    "The climate console has 2 knobs that sometimes are not responsive at all or super sensitive jumping from 76 to 65 with 1 click turn either to the left or to the right"

    Anonymous, OR (2023 Mazda CX-50 Premium 2.5-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Parking brake

    "E brake sticks when released if it was wet when last driven"

    Anonymous, NH (2023 Mazda CX-50 Premium 2.5-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    "The rear hatch has failed to open by engaging the control on the hatch. Even with unlocking through the keyfob, interior unlock or the switch inside the car. This has occurred 5 times since I purchased the car and the dealer has no solution. The only way to unlock the rear hatch is to start the car."

    Anonymous, AZ (2023 Mazda CX-50 Premium 2.5-L 4 Cyl)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    2023 SUVs Reliability

    This Car
    vs. Similar Cars

    Mazda vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SERVICE BRAKES, HYDRAULIC
    Apr 18, 2023
    Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
    What should you do:
    Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V275000
    Potential Number of Units Affected: 2410
    TRAILER HITCHES
    Mar 01, 2023
    Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
    Summary:
    Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
    What should you do:
    Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V135000
    Potential Number of Units Affected: 560
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