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Mercedes-Benz C-Class

EPA MPG: 25 mpg
Average Retail Price
$7,150 - $18,350

RECALL ALERT:
There are 6 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

We expect the 2025 C-Class to have about average reliability when compared to other new cars. This prediction is based on the Mercedes-Benz brand score and limited data from the C-Class.

The 2014 Mercedes-Benz C-Class has been recalled 6 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Mercedes-Benz C-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

What Owners Say

Driveshaft or axle

"Rack and pinion broke"

Anonymous, QC (2014 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Other/unsure

"Airbags deployed without collision"

Anonymous, CA (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Fuel pump

"Fuel tank seals for pump and sender were leaking and spilling gas when the tank was more than half-full."

Anonymous A., AZ (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

Alarm or security system (excluding aftermarket systems)

"The alarm mechanism in the steering column failed. I had to pay $1450 to bypass it to start the car. MB wanted approximately $5000 to fix the problem and it was a 2 month wait to get it done from MB."

Anonymous A., TX (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

What Owners Say

Other body problem

"Steering wheel would not tilt up and down. It only tilted in and out. Service manager said it was a common problem and slammed his fist on the wheel which fixed the problem. MERCEDES-BENZ should do a recall on this because it's a safety issue"

Anonymous, FL (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

What Owners Say

Accessory belts or pulleys

"Two tensioners required replacement"

Anonymous, FL (2014 Mercedes-Benz C-Class C250 1.8-L 4 Cyl turbo)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

2014 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Mercedes-Benz vs. Other New Car Brands Reliability

Reliability History
* Redesign year
10
11
12
13
14
15*
16
17
18
19
Overall Reliability Verdict
NA
NA
NA

POTENTIAL TROUBLE SPOTS
Powertrain
NA
NA
NA
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Engine Electrical
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System/Emissions
NA
NA
NA
Exhaust
NA
NA
NA
Suspension/Steering
NA
NA
NA
Brakes
NA
NA
NA
Climate System
NA
NA
NA
Build Quality
NA
NA
NA
Electrical Accessories
NA
NA
NA
Body Hardware
NA
NA
NA
Paint/Trim
NA
NA
NA
Noises/Leaks
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
AIR BAGS
Aug 13, 2021
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
What should you do:
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V638000
Potential Number of Units Affected: 205
COMMUNICATION
Nov 01, 2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
What should you do:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V787000
Potential Number of Units Affected: 24226
AIR BAGS
Jan 09, 2019
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
What should you do:
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V010000
Potential Number of Units Affected: 288779
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