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Mercedes-Benz C-Class

EPA MPG: 27 mpg
Average Retail Price
$9,550 - $26,375

RECALL ALERT:
There are 13 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

We expect the 2025 C-Class to have about average reliability when compared to other new cars. This prediction is based on the Mercedes-Benz brand score and limited data from the C-Class.

The 2016 Mercedes-Benz C-Class has been recalled 13 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Mercedes-Benz C-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

What Owners Say

Fuel door or charge port door

"Fuel door stuck open/closed. Repaired rwice"

Anonymous A., (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Other body problem

"Outside of the exterior piece above windshield, interior mute button on steering wheel and on/off radio button on console dont work"

Anonymous, NC (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl hybrid)

"leak in the coolant system; windshield washer motor failed"

Anonymous, LA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Mid summer 2023 driver's seat panel ripped away from seat. Likely just wear (I sit on this panel every time I drive. Had to replace the panel. Inconvenient and quite expensive."

Anonymous A., ON (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Fuel injection system

"We had a severe fuel smell when the vehicle was in the garage. MERCEDES-BENZ knew there was a recurring problem because they fixed it when it was NOT under warranty."

Anonymous A., FL (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Other emissions/fuel system problem

"Periodically experienced a gasoline smell for about a month 2/2024 before taking it in for repairs. Apparently, it is some sort of a fuel line or connectors leak that is common to the model. Cost was about $300 to repair."

Anonymous, WA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Other/unsure

"Sunroof track failed. Small plastic clip"

Anonymous, CO (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Battery needed to be replaced. it has two, a main battery and a capacitor secondary system that acts like second battery. the latter failed and the former at 8 years old started to show signs of starting to fail so both were replaced"

Anonymous, ON (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

What Owners Say

Shocks or struts

"Squeaks constantly"

Anonymous, CA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

12V battery

"Car was not dependable. Battery needed to be replaced"

Anonymous, MA (2016 Mercedes-Benz C-Class C300 3.0-L V6 turbo)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

What Owners Say

Squeaks or rattles

"Clips in the trim around the rear window came loose"

Anonymous, TX (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"Previously programmed device no longer available."

Anonymous, VA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

2016 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Mercedes-Benz vs. Other New Car Brands Reliability

Reliability History
* Redesign year
12
13
14
15*
16
17
18
19
20
21
Overall Reliability Verdict
NA

NA

POTENTIAL TROUBLE SPOTS
Powertrain
NA
NA
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Engine Electrical
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System/Emissions
NA
NA
Exhaust
NA
NA
Suspension/Steering
NA
NA
Brakes
NA
NA
Climate System
NA
NA
Build Quality
NA
NA
Electrical Accessories
NA
NA
Body Hardware
NA
NA
Paint/Trim
NA
NA
Noises/Leaks
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
STRUCTURE
Dec 15, 2023
A detached roof panel can become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What should you do:
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V854000
Potential Number of Units Affected: 2976
FUEL SYSTEM, GASOLINE
Dec 13, 2021
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
What should you do:
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V961000
Potential Number of Units Affected: 139
STRUCTURE
Mar 19, 2021
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What should you do:
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V197000
Potential Number of Units Affected: 15096
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