Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Mercedes-Benz C-Class

EPA MPG: 27 mpg
Average Retail Price
$17,325 - $43,350

RECALL ALERT:
There are 18 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

We expect the 2025 C-Class to have about average reliability when compared to other new cars. This prediction is based on the Mercedes-Benz brand score and limited data from the C-Class.

The 2019 Mercedes-Benz C-Class has been recalled 18 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Mercedes-Benz C-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Other/unsure

"Battery went bad"

Anonymous, FL (2019 Mercedes-Benz C-Class C300 3.0-L V6 turbo)

"Cables associated with convertible roof have frayed. Noted hanging cable about 5 months ago. Replacement cost is $4500. Problem not yet resolved based on cost at this time. Appears to be a design defect based on on-line information from other owners."

Anonymous, NY (2019 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

What Owners Say

Engine computer

"Limp mode frequency. Dealer reprogrammed 3 times at a cost of $258 each time that I had to pay."

Anonymous A., OK (2019 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

What Owners Say

Other steering/suspension problem

"th e front wheel rim had a crack in it"

Anonymous, TX (2019 Mercedes-Benz C-Class C43 AMG 4.0-L V8 turbo)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

What Owners Say

In-dash navigation system (GPS)

"1. The manual entry for a destination is unintuitive and lengthy. 2. The verbal request for a destination may or may not be accurate. Asking for a destination in a different city gets you to the city, but maybe not the street. 3. The index in the manual is a challenge. One has to figure out how a particular function or part is labeled. If one doesnt have an intuitive grasp of the editors mindset, good luck finding what you need."

Anonymous, VA (2019 Mercedes-Benz C-Class C300 3.0-L V6 turbo)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

2019 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Mercedes-Benz vs. Other New Car Brands Reliability

Reliability History
* Redesign year
15*
16
17
18
19
20
21
22*
23
24
Overall Reliability Verdict

NA

NA
NA
NA
POTENTIAL TROUBLE SPOTS
Powertrain
NA
NA
NA
NA
Engine Major
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
Engine Electrical
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
Fuel System/Emissions
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
Suspension/Steering
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
Build Quality
NA
NA
NA
NA
Electrical Accessories
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
Noises/Leaks
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
STRUCTURE
Dec 15, 2023
A detached roof panel can become a road hazard, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What should you do:
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V854000
Potential Number of Units Affected: 2976
COMMUNICATION, ELECTRICAL SYSTEM
May 20, 2022
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What should you do:
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V365000
Potential Number of Units Affected: 242722
BACK OVER PREVENTION
Apr 08, 2022
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What should you do:
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V232000
Potential Number of Units Affected: 126443
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle