Name: 2020 Mercedes-Benz SLC
Brand: Mercedes-Benz

Mercedes-Benz SLC

EPA MPG: 27 mpg

RECALL ALERT: There are 2 recalls on this vehicle. Learn More.

There are 2 recalls on this vehicle. Learn More.

No Detailed Data Available

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A typical model has about 200 to 400 samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.

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COMMUNICATION, ELECTRICAL SYSTEM

May 20, 2022

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

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Summary:

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

What should you do:

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA CAMPAIGN ID Number: 22V365000

Potential Number of Units Affected: 242722

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COMMUNICATION, ELECTRICAL SYSTEM

Feb 05, 2021

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

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Summary:

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

What should you do:

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 21V058000

Potential Number of Units Affected: 1292258

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Mercedes-Benz SLC

Reliability

2020 Sports cars & Convertibles Reliability

No Detailed Data Available