Name: 2020 Porsche Cayenne
Brand: Porsche

Porsche Cayenne

EPA MPG: 21 mpg

Owner Reported MPG:

EPA MPG: 21 mpg

Owner Reported MPG:

RECALL ALERT: There are 5 recalls on this vehicle. Learn More.

There are 5 recalls on this vehicle. Learn More.

No Detailed Data Available

Consumer Reports obtains its reliability data from a questionnaire that is sent to subscribers. In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime).

A typical model has about 200 to 400 samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.

There are several ways in which a savvy car buyer can still research the quality of a car.

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ELECTRICAL SYSTEM

Dec 13, 2023

An overheated outlet or charging cable can increase the risk of a fire.

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Summary:

Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

What should you do:

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA CAMPAIGN ID Number: 23V841000

Potential Number of Units Affected: 41345

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AIR BAGS, SEATS

May 05, 2021

The front passenger air bag may fail to deploy, increasing the risk of injury.

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Summary:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

What should you do:

Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 21V318000

Potential Number of Units Affected: 136

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FUEL SYSTEM, GASOLINE

May 13, 2020

A fuel leak in the presence of an ignition source can increase the risk of a fire.

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Summary:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2020 Cayenne Turbo and 2020 Cayenne Turbo Coupe, Turbo S Hybrid and Turbo S Hybrid Coupe vehicles. The fuel line quick connector located in the engine compartment may leak.

What should you do:

Porsche will notify owners, and dealers will replace the fuel line and quick connector, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA4.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 20V270000

Potential Number of Units Affected: 2253

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POWER TRAIN

May 13, 2020

If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.

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Summary:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).

What should you do:

Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 20V271000

Potential Number of Units Affected: 1805

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ELECTRICAL SYSTEM, SERVICE BRAKES

Oct 16, 2019

If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

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Summary:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

What should you do:

Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 19V735000

Potential Number of Units Affected: 44128

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Porsche Cayenne

Reliability

2020 SUVs Reliability

No Detailed Data Available