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    Subaru Ascent

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Ascent will have about average reliability when compared to the average new car. This prediction is based on data from 2022, 2023 and 2024 models.

    The 2020 Subaru Ascent has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Subaru Ascent owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other exhaust system problem

    "Check engine light comes on intermittently, disabling front-facing camera safety features. Brought it for repairs multiple times and the problem was never solved."

    Anonymous A., FL (2020 Subaru Ascent Base 2.4-L 4 Cyl turbo)
    Other/unsure

    "The rear lift gate door will not open completely. Per the dealer the lift gate memory keeps erasing and will not hold. They are unable to fix it after two tries."

    Anonymous, CA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Radiator leak that lead to having the radiator to be replaced."

    Anonymous, (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "battery issues. failure to start new battery installed and mfgr. recall.. 8 year battery replacement prorated"

    Anonymous A., CO (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Battery died at least 2 or 3x when not driven for 3-5 days."

    Anonymous, AZ (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Battery failure, required car to be towed to the dealer."

    Anonymous, WA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Battery goes dead if the car sits more than about 5 days , dealer is trying to fix the issue have replaced the Battery ."

    Anonymous A., UT (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Replaced THREE 3 windshields!! Two were not visible breaks from rocks etc"

    Anonymous A., MO (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Premature brake wear

    "the brakes and also rotors went bad much faster than would normally be expected. The dealership was able to get the rotors covered by subaru, but I had to pay for the brake job."

    Anonymous, OH (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Pulsation or vibration

    "the pulsation vibration issue is associated with the brake rotor issue"

    Anonymous A., PA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Front rotors had to be replaced After taking it back to the dealer 3x. Dealer claimed they fixed the problem the first two times."

    Anonymous, WI (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Variable transmission control module reprogrammed once, several visits to the mechanic without any fix or explanation of the problem. The transmission vibrates very aggressively indicating serious problem, but the dealer will not acknowledge there is a problem."

    Anonymous A., IL (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Rotors

    "Brake rotors also went bad along with the pads--which we have learned is common with this vehicle. The manufacturer covered the cost."

    Anonymous, OH (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "The brakes that are installed on these vehicles have an extremely loud metallic grinding noise and the rotors warp with very low miles and no hard braking or overheating from hills. This vehicle is driven on mostly flat roads."

    Anonymous A., IL (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "when coming down a steep hill or incline and braking you get a pulsation back thru the brake pedal and you can feel the pulsation with the ride had the rotors and changed (3rd time 35000 miles) was fine for 6 mos then started again"

    Anonymous A., PA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Because of warranty, had to have rotors ground down first to repair. Solved it for a while. Later had to replace rotors and brakes. Now starting to do same thing again. Never towed anything or carried heavy loads that should increase likelihood of this problem."

    Anonymous, NY (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Slipping transmission

    "Transmission appears to slip or catch when ascending hills at highway speeds(new) - unable to replicate at mechanic"

    Anonymous, BC (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Experienced this about a year ago and it happens often when shifting between park, reverse, and drive."

    Anonymous A., WI (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "Had a problem when turning at a slow speed and uphill"

    Anonymous, CT (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "It was a noise when I turned the car in a tight turn. Subaru dealer did a test drive, set it up for repair. Solved the issue."

    Anonymous, TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Transmission computer

    "Transmission would surge going uphill. They had to re-install the software and not covered by warranty for some reason"

    Anonymous, OR (2020 Subaru Ascent 2.4-L 4 Cyl turbo)
    Transmission leaks

    "Front and rear transmission pump leaks"

    Anonymous, CA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    "I did not know anything was wrong with it, but when I was getting it serviced, they informed me there was a recall on the transmission. The entire transmission had to be replaced. It was fully covered by warranty."

    Anonymous, MO (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Transmission rebuild or replacement

    "Vehicle had only 51000 miles on it and the transmission had to be replaced so to slipping"

    Anonymous, CT (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Subaru recalled the transmission and replaced it FOC"

    Anonymous, PA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Transmission and multiplate clutch pack made noise with an occasional slip for 12 to 24 months prior to replacement. It kept passing Subaru transmission tests and inspections. Finally I recorded the slipping by video of tachometer jumping accompanied by squealing sound. Then the put it through th 12 page SOA diagnostic test for many many miles and FINALLY got it to fail. So basically SOA has developed a diagnostic test that a failing transmission will often pass. Genius!"

    Anonymous, OR (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Transmission felt like it slipped in cold weather until engine warmed up. After I took it into the dealership for evaluation, the service department contacted Subaru and they authorized a new transmission replacement"

    Anonymous A., CO (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "It would take plugging and unplugging your phone multiple times. Rebooting the system on the infotainment screen multiple times and finally rebooting your iPhone for it to finally pair again"

    Anonymous A., NY (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Subaru has not updated its interfaces to pair newer phones with their audio and car play"

    Anonymous, BC (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    External music device interface (e.g., smart phone, MP3 player)

    "Android auto and Apple Car play would disconnect for no apparent reason. Dealer charged us $800 to fix it and it's still inoperable."

    Anonymous, NY (2020 Subaru Ascent 2.4-L 4 Cyl turbo)
    In-dash navigation system (GPS)

    "WHAT A PIECE OF CRAP"

    Anonymous, TX (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Oil pan gasket leaks"

    Anonymous, CA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Present on independent inspection when purchased used. Negotiated lower price to allow for cost of repair(s). Appears to be a seal. May be one mentioned in service bulletin."

    Anonymous, GA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Lower oil pan leak repaired under warranty."

    Anonymous A., NE (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "Oil pan leak discovered during 63000 mile service and it was replaced."

    Anonymous, PA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Seals and/or weather-stripping

    "See the previous explanation, as it ties into the wind noise issue."

    Anonymous, OH (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "From the first rain fall, brand new suv, the interior smells like wet newspaper. I tuck the sunroof weather stripping in or down in the groove often as it lifts up continually. If the weather stripping was a higher quality the vehicle would be quieter inside."

    Anonymous, NY (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Squeaks or rattles

    "Since the original new purchase, there has been a buzz under the dashboard that is triggered at certain engine vibration points, and no one at the dealership was able to figure it out. It is maddening and makes me not want to ever buy another Subaru."

    Anonymous, VA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose interior trim or moldings

    "something began rattling in the front dash, the part that is exposed to the windshield, it drives you mad and you want to smash whatever is rattling."

    Anonymous, NY (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Paint (fading, chalking, cracking, or peeling)

    "All 4 door handles had a "chrome" finish.......all 4 peeled.....2 got replace under warranty while the other 2 were outside of warranty"

    Anonymous, TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Tire wear is uneven

    "Vehicle had the third set of tires installed by the selling dealer prior to purchase. this vehicle had less than 25K miles when purchased."

    Anonymous, WI (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Wheel bearings

    "One rear wheel bearing (don't recall which side)started making a low growling noise and needed to be replaced."

    Anonymous, NY (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Door handle

    "asked and answered"

    Anonymous, TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "leak in freon"

    Anonymous A., CA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    "the electronic parking brake would not release"

    Anonymous A., VA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Driveline vibration

    "CVT transmission is noisy. When I took it to the dealership, they said they could not duplicate the noise. It is as if the transmission cannot find thr right gear."

    Anonymous, TX (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2020 SUVs Reliability

    This Car
    vs. Similar Cars

    Subaru vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM
    Dec 08, 2022
    A melting ground terminal increases the risk of a fire.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
    What should you do:
    Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V907000
    Potential Number of Units Affected: 271694
    POWER TRAIN
    Dec 09, 2021
    An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
    What should you do:
    Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V955000
    Potential Number of Units Affected: 198255
    STEERING
    Dec 09, 2021
    The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
    What should you do:
    Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V954000
    Potential Number of Units Affected: 1305
    FUEL SYSTEM, GASOLINE
    Jul 29, 2021
    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V587000
    Potential Number of Units Affected: 175968
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