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    GREEN CHOICE

    Subaru Crosstrek

    EPA MPG: NA

    RECALL ALERT:
    There is 1 recall on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Crosstrek will be more reliable than the average new car. This prediction is based on data from 2024 models.

    The 2016 Subaru Crosstrek has been recalled 1 time by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "The A/C compressor and the relay just stopped functioning Subaru quoted us $2500 to repair it before labour costs."

    Anonymous, ON (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "The conditioner gave out on the hottest day of the year in 2023. At about 69,000 miles. Not happy."

    Anonymous, CA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "Air conditioning doesnt work that well"

    Anonymous, DE (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "faulty compressor, freon leak."

    Anonymous, NY (2016 Subaru Crosstrek 2.0-L 4 Cyl)

    "The compressor just broke without any reason and was replaced. No problems since replacement."

    Anonymous A., FL (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Condenser

    "There was a leak in the condenser wall."

    Anonymous, OR (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Refrigerant leaks

    "The A/C in the car stopped due to a few leaks"

    Anonymous, CO (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "May 2023, rolled O ring, fixed by mechanic"

    Anonymous, AL (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "refrigerant was leaking out of expansion valve."

    Anonymous A., FL (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Ball joints

    "Car remained drivable just needed to change the ball joints to get the inspection sticker this year. They were worn out"

    Anonymous, ME (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Steering linkage (includes rack and pinion)

    "Steering wheel vibrated/"shook" when trying to correct car wandering left."

    Anonymous, NY (2016 Subaru Crosstrek 2.0-L 4 Cyl)
    Tie rods

    "Car started to "wander" left and resisted correction."

    Anonymous, NY (2016 Subaru Crosstrek 2.0-L 4 Cyl)
    Wheel bearings

    "Not sure if normal wear and tear, but both rear wheel bearing required replacement at 135k miles. Issue caused loud, droning sound at all speeds."

    Anonymous, NC (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "Premature rear wheel bearing failure at 39000 miles. Loud howling noise. Had independent shop replace them. Later on I found out there was a TSB for the problem."

    Anonymous, HI (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "They had to be changed as they got corroded and the car was making lots of noise beyond a certain speec"

    Anonymous, ON (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "The rear wheel bearings began making noise at around 60,000 miles. The noise kept getting louder until we had the bearings replaced at a cost of $1100.00."

    Anonymous A., KY (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "Heard a buzzing sound when driving. Took to dealer and they replaced rear wheel bearings which corrected the problem."

    Anonymous A., NC (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "Im a mechanic and the wheel bearings in these crosstreks need special equipment to change them. There by forcing you to take it to the dealer and getting ripped off. Also, they failed at 40,000 miles"

    Anonymous A., PA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Battery does not last, while car is idle battery is drained. Car is rarely driven"

    Anonymous, NH (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "Wheel bearings need to be replaced"

    Anonymous, NY (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "Failed O2 sensor"

    Anonymous, BC (2016 Subaru Crosstrek 2.0-L 4 Cyl)

    "Alternator"

    Anonymous, ON (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Clutch replacement

    "throwout bearing wore out. Had it and the clutch disc replaced."

    Anonymous A., VA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Other major transmission & clutch problem

    "Transmission valve body had to be replaced"

    Anonymous, WA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Transmission rebuild or replacement

    "I'm less clear about the transmission, but it was a few miles out of warranty and some gaskets failed and it needed to be replaced and on my dime."

    Anonymous, AZ (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Slipping transmission

    "During cruise control on long trips, transmission has a low chance of slipping and revving uncontrollably. Requires the car to stop, turn off, and turn back on before it resumes normal operation."

    Anonymous, NC (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Transmission leaks

    "A transmission seal had to be replaced"

    Anonymous, NJ (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Transmission sensor or solenoid

    "A failed solenoid in the CVT valve control body caused multiple dashboard lights to come on. This required replacement of the entire valve control body because Subaru does not sell the solenoids separately. This was an $850 part."

    Anonymous, CA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "We paid extra for a protective pad that is attached to the top surface of the rear bumper to protect the painted bumper from scratches when loading via the rear hatch door. It has started to peel away. The dealer installed this but wants too much to fix it. A small problem."

    Anonymous A., BC (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Paint (fading, chalking, cracking, or peeling)

    "Fading paint on vehicle especially roof. Subaru uses water based paint that fades leaving a whitish cast. Had to have car repainted which was not cheap."

    Anonymous, FL (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "Paint has been subject to fading, and easily scratched since new."

    Anonymous, ON (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Seals and/or weather-stripping

    "Driver side window seal kept dislodging and had to be replaced"

    Anonymous, ON (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "Can hear outside and rattling noises not sealed properly doors or windows"

    Anonymous, DE (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
    Squeaks or rattles

    "Some kind of insulating panel on the undercarriage kept coming loose and cause a rattling noise. An additional noise started and was the rear wheel bearings"

    Anonymous, CA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "Survey asked for cars year 2000 or newer but did only gave 2016 and newer in drop down for details. Engine seized while driving. Subaru put in 3 engines and all seized. Finally put in new one and made me pay half."

    Anonymous, AZ (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    "Sudden rupture of a radiator hose revealed there had been an underlying prblem with the engin, allwoing water to mix with the engine oil."

    Anonymous, OH (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Driveshaft or axle

    "Axle needed replacement at seventy thousand miles"

    Anonymous A., PA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "An axel was replaced under warranty, by Subaru with a refurbished part, rather than a brand new one. The replacement then failed out of warranty and damaged the differential. Despite the proof they had installed a non-new genuine part at the time of the warranty work, Subaru left us to cover this $5000+ set of repairs on our own. The axel failed, and damaged the differential & AWD system leading to an inability to turn without the entire car "hopping" as the differential locked up."

    Anonymous, ON (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Premature brake wear

    "The original brakes lasted a long time, but the replacement parts lasted about 20% as long AND are due to be replaced again. This happens all the time with replacement parts."

    Anonymous A., BC (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "Leather steering wheel cover is peeling and cannot be replaced separately from the steering wheel."

    Anonymous, HI (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Engine oil leak from cam cover on passenger side. Had dealership remove engine and reseal all gaskets. No problems now."

    Anonymous, NC (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    "Car would security lock and unable to reset to start or drive car. Happened while driving. Radio goes out when braking."

    Anonymous, OH (2016 Subaru Crosstrek 2.0-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Other emissions/fuel system problem

    "The onky knock of Subaru is since COVID, they seem to make repairs very expensive..."

    Anonymous, PA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Heated or cooled seats

    "drivers seat does not heat"

    Anonymous, MN (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    2016 SUVs Reliability

    This Car
    vs. Similar Cars

    Subaru vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    EXTERIOR LIGHTING
    Feb 28, 2019
    Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
    What should you do:
    Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V149000
    Potential Number of Units Affected: 1303530
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