In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"sometimes just doesn't work"
Anonymous, PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Intermittent problems with Apple CarPlay connection. Sometimes it drops it's connection other times it just doesn't connect and you have to plug it in several times or turn the car on and off. This has been an issues since purchasing new and I believe is the subject of a class action lawsuit."
Anonymous, CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)""the view out the rear of the car from the driver seat is obscured by the configuration of the back window, and the backup camera does not provide a wide enough view to see what is on the sides of the car as you you are backing up. I hit a lawn sprinkler head while backing up because I couldn't see it.""
Anonymous A., WA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)""If you clean the screen with just a dry microfiber cloth, it creates areas of the screen that automatically push ("ghost control) non-stop, making it impossible to use. This usually resolves within 4-6 hours and requires turning off the vehicle. Also, the screen will sometimes get stuck on using the volume of your bluetooth phone even after hanging up, therefore rendering audio volume totally useless. This requires turning the vehicle off and back on.""
Anonymous, TN (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)""I just never know what to do when this happens. Every time it happens too much, which is right about now, I have to take it to dealer and it's expensive to get the update but I have no choice.""
Anonymous, PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)""Since the day I purchased the car, sometimes the infotainment system does not work. It will not start.The day I purchased the car I was told a fix was coming. I am still waiting. It is a known problem and the subject of a class action suit in the past. I notice it when I want to use the radio.""
Anonymous, WI (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)""The on/off/volume knob seems to be hanging loosely. It no longer controls the volume. For now, I can still use the knob to turn the radio on and off. It can't be repaired, so the only option is to replace the radio, which is expensive.""
Anonymous, (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)"The 8 screen is delaminating from the corners. This appears as a white dust type look in each of the corners that is getting progressively worse. There is no fix, except for a replacement radio."
Anonymous, GA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)""Again, I have no idea what to do when this happens""
Anonymous, PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)"It started in late 2024. I have trouble pairing my iPhone with the vehicle. Not every time, but about every other time I use the vehicle. Sometimes it will pair after I've been driving a while, and sometimes it doesn't pair at all."
Anonymous, TX (2018 Subaru Crosstrek Unsure 2.0-L 4 Cyl)"The radio problem is related to the infotainment system failure as discussed earlier."
Anonymous, WI (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)"Only works at max volume regardless of what you set the volume to. Its either max volume or ."
Anonymous A., BC (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
"Only works at max volume regardless of what you set the volume to. Its either max volume or ."
Anonymous A., BC (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)