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    GREEN CHOICE

    Subaru Crosstrek

    EPA MPG: 29 mpg

    Reliability

    Overall Reliability

    We expect the 2025 Crosstrek will be more reliable than the average new car. This prediction is based on data from 2024 models.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Alarm or security system (excluding aftermarket systems)

    "Keyless entry push start fob not detected - which caused it to arm the security when trying to start - first two weeks armed not detecting fob no system worked even alarm. After trying extensive techniques listed to deactivate the apparent lock dowm mode listed in manual - when i put key in driver door alarm activated and did not stop until battery disabled. Once at subaru shop it took them 10 weeks and $800 to determine the cause / a loose #12 fuse"

    Anonymous, HI (2020 Subaru Crosstrek Premium 2.0-L 4 Cyl)
    Other electrical system problem

    "Controls on the system for AC and fan; switches not operating properly"

    Anonymous, CA (2020 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "need a new battery"

    Anonymous, DE (2020 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "The fan speed was not working right. Turns out it was an electronic problem and thank goodness I had purchased warranty for same."

    Anonymous, FL (2020 Subaru Crosstrek 2.0-L 4 Cyl)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "Front right fog light cover must have flown off in the wind"

    Anonymous, HI (2020 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    "lower windshield trim piece. it was replaced under warrenty two years ago. The dealer would not replace it again when I identified the piece had failed again. as they did not correct the problem the first time and it was not creating any leaks I opted not to replace it at their estimated price of $200.00"

    Anonymous, NY (2020 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Heated or cooled seats

    "Passenger heated seat stopped working. Was a wire connection issue and seats always have to be turned off when car is off"

    Anonymous, RI (2020 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Phone pairing (e.g., Bluetooth)

    "The car is great, but after a year, I still cannot get my iPhone paired. We have repeated the process several times without success. Once it said was paired, but then said there was no one in my phone book. Very disappointing. Going to the dealer again."

    Anonymous, NE (2020 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Other major engine problem

    "Cam shaft carrier seal was identified as leaking during routine maintenance. Was replaced under warranty"

    Anonymous, MA (2020 Subaru Crosstrek Base 2.0-L 4 Cyl)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "A rumble in the rear turned out to be rear wheel bearings (could be serious), and a rattle in the front was due to a loose exhaust shield"

    Anonymous, ME (2020 Subaru Crosstrek Base 2.0-L 4 Cyl)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2020 SUVs Reliability

    This Car
    vs. Similar Cars

    Subaru vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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