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    Subaru Crosstrek

    EPA MPG: 30 mpg

    Reliability

    Overall Reliability

    The 2023 Crosstrek is more reliable than other cars from the same model year.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2023 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    ""About 10% of the time when I plug my phone in, Apple Care Play does not work. The system does not recognize that the phone is connected. I asked the Subaru dealer to fix this once, but they did not fix the problem.""

    Anonymous, KY (2023 Subaru Crosstrek Unsure 2.0-L 4 Cyl)
    Display screen goes blank

    "Sometimes when my phone is plugged in (maybe this is coincidental) the screen goes blank then reboots."

    Anonymous, CA (2023 Subaru Crosstrek Limited 2.5-L 4 Cyl)
    Phone pairing (e.g., Bluetooth)

    ""I have paired and unpaired my phone with the car at least three times because when I'm listening to a book or a podcast, the playback sticks and/or skips forward rendering some parts as garbled. Nobody seems to have a fix for this minor problem.""

    Anonymous, OH (2023 Subaru Crosstrek Unsure Unsure)

    "phone pairing doesn't always work. had software updated several times"

    Anonymous, WA (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)

    "Sometimes when you use the touch screen to call a number in recent call history when choosing that phone number it'll dial a number in the call log other than the recent number."

    Anonymous, VA (2023 Subaru Crosstrek Base 2.5-L 4 Cyl)

    ""About 10% of the time when I plug my phone in, Apple Care Play does not work. The system does not recognize that the phone is connected. I asked the Subaru dealer to fix this once, but they did not fix the problem. Also, Bluetooth does not seem to work; i have to have the phone plugged in.""

    Anonymous, KY (2023 Subaru Crosstrek Unsure 2.0-L 4 Cyl)
    Radio

    "maybe this is minor but everytime one starts the car the radio goes on even if it was turned off when car last used"

    Anonymous, WA (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Battery was bad. Needed frequent recharges and calls to AAA. Dealership replaced in 2025."

    Anonymous, PA (2023 Subaru Crosstrek Premium Unsure)

    "do not like the "drive by wire" steering system.. too sensitive.. cruise control programing is backward compared to American cars... my spouse finds it is not comfortable to travel long distances... car has a noisy ride ,, seriously wishing to get rid of this car but afraid of losing too much money .. seems that insurance cost is higher than other vehicles"

    Anonymous, CA (2023 Subaru Crosstrek Limited 2.5-L 4 Cyl)

    "Original tires needed to be replaced well before guaranteed warranty mileage"

    Anonymous, PA (2023 Subaru Crosstrek Base 2.5-L 4 Cyl)

    "The check engine light and eye sight driving assist system warning light has come on twice. After servicing it with dealership each time it comes back as an emission code and they tell me it's the gas cap not tightened all the way."

    Anonymous, MO (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)

    "Windshield cracks"

    Anonymous, CA (2023 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Battery kept dying/draining and wouldn't hold a charge. Finally the dealer replaced it."

    Anonymous, CA (2023 Subaru Crosstrek Limited 2.5-L 4 Cyl)
    Body control module

    ""When attempting to start the car one morning, all it would do is blink the dashboard & main screen. Took to the dealer & they fixed under warranty.""

    Anonymous A., MN (2023 Subaru Crosstrek Limited 2.5-L 4 Cyl)
    Keyless entry

    ""Exiting the driver side door I lock the car by touching the driver door handle, all doors lock and a bell rings. Later when I return, the driver's door is unlocked, all other doors are locked. Dealer could not create the same event so it has not been corrected. I noted in my phone calendar when this happened. 26 times in 2 years.""

    Anonymous A., CO (2023 Subaru Crosstrek Premium 2.5-L 4 Cyl)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Alignment

    "I'm pretty certain the vehicle left the assembly line with an alignment problem, which manifested itself in the tire wear. Fortunately the dealer seemed to agree as they did not charge for the alignment after replacing the tires."

    Anonymous, CA (2023 Subaru Crosstrek Base 2.0-L 4 Cyl)
    Tire wear is uneven

    "Tire wear was the result of the alignment issues."

    Anonymous, CA (2023 Subaru Crosstrek Base 2.0-L 4 Cyl)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Rope seal leak on right side engine and also spark plug tube seals leaking."

    Anonymous, ME (2023 Subaru Crosstrek Base 2.0-L 4 Cyl)

    "Valve cover oil leak"

    Anonymous, UT (2023 Subaru Crosstrek Base 2.0-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "The leather on the drivers seat is starting to crack."

    Anonymous, NY (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)
    Sunroof

    ""Sunroof got stuck open, had to take to dealership to have it closed.""

    Anonymous, MA (2023 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "The housing for the eyesight around the rearview mirror rattles with bumpy roads or music at a certain level"

    Anonymous, NY (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Gear selector or linkage

    "Rattling in manual transmission gearbox lever led to replacing the transmission bushings, downtime about two weeks for diagnosis and repair under warranty."

    Anonymous A., (2023 Subaru Crosstrek Premium 2.0-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Other climate system problem

    "Climate control knobs have jitters where turning the knob by a certain number of clicks produces irregular results clicks arent being correctly digitized. Circuit board needs to be replaced."

    Anonymous, TX (2023 Subaru Crosstrek Limited 2.5-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Premature brake wear

    ""We live on a dirt road so 27,000 miles might not be early""

    Anonymous, VT (2023 Subaru Crosstrek Limited 2.0-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    ""The car check engine lights came on, took to Subaru dealer and they fixed. Said it was fuel injection. Not sure exactly what.""

    Anonymous, NC (2023 Subaru Crosstrek Sport Unsure)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    2023 SUVs Reliability

    This Car
    vs. Similar Cars

    Subaru vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
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