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We expect the 2025 Crosstrek will be more reliable than the average new car. This prediction is based on data from 2024 models.
The Reliability score is based on our latest subscriber survey of 2023 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"Phone pairing problem during calls constant cycling"
Anonymous, NY (2023 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Bluetooth pairing when on phone calls it keeps losing connection to phone frequently while on calls."
Anonymous, CA (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"no leaks just road noise at highway speeds"
Anonymous A., UT (2023 Subaru Crosstrek Limited 2.5-L 4 Cyl)"There was a rattling noise when I accelerated at around 40 mph. Took it to the dealer twice and they could not replicate it. However, passengers in my car could hear it. The car was still under warranty, but because the dealer couldnt address the problem, I decided to turn my vehicle in rather than purchase at lease end. I didnt want to face, what I felt was going to be, a larger repair bill after my warranty expired."
Anonymous, CA (2023 Subaru Crosstrek Base Unsure)Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"Bad battery"
Anonymous A., NY (2023 Subaru Crosstrek Premium)AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
"Sometimes I get condensation on outside of windshield when I shutoff A/C and I have to use wipers to clean it up. I believe it happens later in afternoon."
Anonymous, CA (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
"My son thought there was something wrong with the brakes even though it was several months old. I brought it to the dealership and shockingly told me that the brakes needed replacing. Very disappointed with this happening."
Anonymous, NY (2023 Subaru Crosstrek Sport 2.5-L 4 Cyl)Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
"Engine stop/(re)start produces a noticeable shimmy. I disable every time I get into the car because there is no way to permanently disable it. Service manager said this normal and Madza's are worse."
Anonymous, NY (2023 Subaru Crosstrek Premium 2.0-L 4 Cyl)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
"Bottom of door is very sharp. I have have scraped my shins badly, w/ loss of skin, while wearing long pants, as I exit car in tight parking spaces."
Anonymous A., CA (2023 Subaru Crosstrek Premium 2.5-L 4 Cyl)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"Unresolved; frequent occurrence; Starlink system is faulty"
Anonymous A., FL (2023 Subaru Crosstrek Premium 2.5-L 4 Cyl)