In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"Microphone randomly mutes the phone (mutes me). I can still hear the other person. Does not happen with my husband's Android. Dealer was unable to fix."
Anonymous A., TX (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Before the dealership fixed it half the time the phone would not automatically pair I would have to manually pair it"
Anonymous, TX (2024 Subaru Crosstrek Limited)"The head unit display is slow to operate & connect to CarPlay the first minute to 5 minutes when car is started. This affect Csray, hvac and any other cotrols through head unit. Its a pain in the ads & can be a safety hazard when you cant turn on defrost system until it unfreezes"
Anonymous, ON (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)"Was on vacation far from home. Started the car after shopping, and the display screen froze completely. I could not control climate, could not use the radio, or many other functions. Also several safety systems (EyeSight and Rear Braking Assist) became disabled. Had to find a local dealer. Took it in, and they had to install an "audio unit software update" to fix it. This update resolved all issues (so far). Their service department was very accommodating to get it taken care of, and it was under warranty. But it is concerning that the system can completely freeze like this without warning. Hopefully this is a one-time thing."
Anonymous A., DE (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)"all street names disappeared. So fAR DEALER HAS been unavailable to resolve. Awaiting update but basically useless"
Anonymous, KS (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)"Locking by door handle works sometimes. Some times not. Sometimes both passenger and driver heating/AC comes on with ignition. Sometimes only driver heating/AC comes on and passenger must be manually added."
Anonymous, CA (2024 Subaru Crosstrek Limited Unsure)"The tilt of the large display screen frequently makes it unreadable during the day."
Anonymous, WI (2024 Subaru Crosstrek 2.5-L 4 Cyl)"phone doesn't always pair. When I hang up from a call the phone will dial another call by itself. This is bad because I call my sister when I drive to work for a midnight shift and calling someone at 11:45 pm is not very nice."
Anonymous A., NY (2024 Subaru Crosstrek Unsure)"We paired my wife's Android phone using Bluetooth, and signed up for a trial Sirius subscription. Sirius started playing unwanted music on her phone, and phone alerts began to be very loudly displayed on the Starlink screen. Consulting the manual guides, it appeared that there may have been settings adjustments that would have eased the problems but we decided to unlink the phone and stop using the Sirius."
Anonymous, FL (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)
"Dropped calls. Dealer ran software update but it required more than four hours to complete. This on a car less than 2 months old. And dealer claimed that they cant notify customers when updates are released."
Anonymous, NH (2024 Subaru Crosstrek Limited)