In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"Intermittently does not connect"
Anonymous A., NY (2019 Subaru Forester Standard 2.5-L 4 Cyl)"Vehicle drops Android Auto connection frequently and often will not reconnect until vehicle is shut off and restarted. Even then sometimes won't reconnect."
Anonymous, PA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"Apple CarPlay stopped working about a month ago. But a software update from Subaru fixed the issue."
Anonymous, CA (2019 Subaru Forester Touring 2.5-L 4 Cyl)""Lately it just doesn't work, won't link with phone. even after the latest software updates.""
Anonymous, CA (2019 Subaru Forester Touring 2.5-L 4 Cyl)"Sometimes it works, sometimes it doesn't. That's a particularly difficult when relying on GPS in an unfamiliar area."
Anonymous, NC (2019 Subaru Forester Unsure 2.5-L 4 Cyl)""Sometimes Apple CarPlay stays grayed out on the screen, even when my phone is on and plugged in correctly. It's possible this is an issue with the cord; however, usually if I turn the car off and open the door, then close it and restart the car, it will work. I don't use CarPlay too often, but the times that I do it's usually for navigation, so having to mess with it before I can get on the road is irritating.""
Anonymous A., PA (2019 Subaru Forester Sport 2.5-L 4 Cyl)"Apple car play requires Apple phone to be plugged in to establish connection"
Anonymous, NY (2019 Subaru Forester Sport 2.5-L 4 Cyl)"iPhone failed to connect to dashboard display. Problem was intermittent and NOT caused by connecting cable."
Anonymous, MA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"Siri doesnt work properly"
Anonymous, NJ (2019 Subaru Forester Limited 2.5-L 4 Cyl)"Sometimes it just doesnt work. I depend on Waze for my work and plenty of times the phone just doesnt connect at all hard wired or blue tooth. I often have to restart the car several times to make it work."
Anonymous A., MA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"I believe this is related to the previously noted emergency brake application problems."
Anonymous A., WA (2019 Subaru Forester Touring 2.5-L 4 Cyl)"This was a recall for screen problems and software issues"
Anonymous, PA (2019 Subaru Forester Touring 2.5-L 4 Cyl)"Similar to the pairing issue, screen would sometimes freeze, and freeze my iPhone screen. Very annoying and potentially dangerous"
Anonymous, NY (2019 Subaru Forester Standard 2.5-L 4 Cyl)""Display froze. Had it replaced. Last month, I learned it wad a manufacturing defect. Was reimbursed for ALL expenses""
Anonymous, WI (2019 Subaru Forester Premium 2.5-L 4 Cyl)""Head unit has multiple problems. Sometimes it is just blank. After a while it will start. Unpredictable. Volume on SXM is much louder than for over the air radio. Cannot change stations without constantly adjusting the volume. Recent update stopped some functions from working. Even changing the clock is difficult, and there is no AM PM indicator. I know folks who never change the clock because they they cannot figure out how to do it. There are plenty of other things wrong with this unit. It is just NO GOOD.""
Anonymous, CT (2019 Subaru Forester Limited 2.5-L 4 Cyl)""Forester computer often has issues with going blank, and when the iphone is connected, it still does not play the music/podcast from the iphone. It also has an issue with the garage door opener button(s). The button will often not work in cold weather.""
Anonymous, IL (2019 Subaru Forester Premium 2.5-L 4 Cyl)""The whole screen/IT system is glitchy....in many cases everything works fine. But then suddenly, out of the blue, something stops working, or does not start when I turn the car on. For example, sometimes when I turn the car on, the radio does not come on...sometimes it will come on in 1-5 minutes...other times I have to shut the car off and turn it back on, then the radio comes finally comes on. Another example is when I have my phone connected and am using Android Auto with Google maps navigation from my phone....everything will be working fine, then suddenly it freezes or goes blank, and unplugging and plugging the phone back in multiple times does not solve it, then I have to hold my phone instead of using the screen. I did recently get a letter from Subaru that they are extending the warranty for 2019 to 2023 Foresters (and other models) for this issue (Gen 3.1 Infotainment Audio Head Units), so at least they are acknowledging it and trying to fix it. The letter states I have 1 year to bring it in and they will do a series of fixes, but if those don't fix the problem that's all they will do. I have not taken my car in for this yet, but will soon.""
Anonymous A., PA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"One day, upon starting the vehicle, the display screen started up as it normally did, and suddenly went blank as it quit working completely. I took it to the dealer, and they replaced/repaired it free of charge. The dealers service department was not honest with me, but it seems there was a lawsuit regarding display screen (and related components) failure."
Anonymous, CA (2019 Subaru Forester Limited 2.5-L 4 Cyl)"they ran a computer update and solved it for no charge"
Anonymous A., WA (2019 Subaru Forester Standard 2.5-L 4 Cyl)"On occasion, the smartphone connection drops/gets "stuck" after i make a phone call and doesn't "hang up". Then it won't pair the phone again unless I turn the engine off to restart it."
Anonymous A., PA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"Even when plugged into the car will often not work. And on long road trips will quit working after several hours."
Anonymous, UT (2019 Subaru Forester Standard 2.5-L 4 Cyl)"Touchscreen has become somewhat desensitized. Mfr letter suggests it may be due to a hardware technical service bulletin but we have not taken it in for this."
Anonymous A., CA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"Head unit went bad the first month. CarPlay never worked out even after the head unit replaced"
Anonymous, CA (2019 Subaru Forester Sport 2.5-L 4 Cyl)"First the radio head got an updated software load. The problem of occasional audio loss on Car Play functions still came back. After Subaru Corp decided to extend radio head warranties the radio head box was ordered. The radio head unit was replaced by a new unit and the problem appears to be corrected. Local dealer maintenance services were excellent during this ordeal."
Anonymous, AL (2019 Subaru Forester Touring 2.5-L 4 Cyl)""Couldn't get state inspection because of bad wiring. Cost $3,000 to fix""
Anonymous, NC (2019 Subaru Forester Touring 2.5-L 4 Cyl)"Windshield fluid icon stays on constantly. Will not go off. Ca not figure out how to change clock. Many have tried, all have failed."
Anonymous, CA (2019 Subaru Forester Unsure 2.5-L 4 Cyl)"Intermittently seemed to not display driving directions. Also intermittent no sound for driving instructions."
Anonymous, MA (2019 Subaru Forester Limited 2.5-L 4 Cyl)"GPS failed, under warranty, dealer replaced head unit."
Anonymous, NJ (2019 Subaru Forester Touring 2.5-L 4 Cyl)"Radio stations entered do not remain after shutting car off"
Anonymous A., NY (2019 Subaru Forester Standard 2.5-L 4 Cyl)"The Thermal Control Valve trouble caused numerous operational fault lights to incorrectly appear. Very scary & troubling to the driver when it occurs. This was also fixed under an extended warranty but it took almost a week to get parts & special techs to do the repair. Got a complimentary loaner vehicle during that period."
Anonymous, AL (2019 Subaru Forester Touring 2.5-L 4 Cyl)"clock wont set correctly after daylight time change"
Anonymous, KY (2019 Subaru Forester Premium 2.5-L 4 Cyl)""The system many times registers an obstruction and either warns of an automatic brake application or, in some cases, does indeed apply the brakes automatically even though there are no vehicles or other obstructions actually in danger of causing a collision. I have reported it to the dealership but they tell me Subaru has not provided any recalls or reported any other problems that can be repaired or otherwise addressed. VERY ANNOYING!""
Anonymous A., WA (2019 Subaru Forester Touring 2.5-L 4 Cyl)"display screen too slow. Needs faster CPU, and touch screen does does not repond well. Ofter have to re-tap"
Anonymous A., PA (2019 Subaru Forester Touring 2.5-L 4 Cyl)"Car advises firmware update needed but constantly fails. Dealer reprogrammed but still occurs."
Anonymous A., CT (2019 Subaru Forester Limited 2.5-L 4 Cyl)"Vehicle must be taken to a dealership to get the software updates and they charge you for the service. My Tesla is free and OTA update always works"
Anonymous, CA (2019 Subaru Forester Sport 2.5-L 4 Cyl)""Periodically will not pair with phone, bkth Apple and Samsung.""
Anonymous, PA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"Phone doesn't stay paired and clock doesn't change time along with phone"
Anonymous, TN (2019 Subaru Forester Premium 2.5-L 4 Cyl)""It happens sometimes when the phone is plugged in and i receive or place a call. It rings, or you can hear it ring. But when i speak, they cant hear me. When this happens, it doesnt fix itself, until I actually turn off the car, and then start it again.""
Anonymous, KY (2019 Subaru Forester Sport 2.5-L 4 Cyl)""When got new GalaxyS24 phone had trouble sinking to car and some car screen functions like text notifications stopped working even through phone says synced. Cannot get Android Auto to work, and ever since had the car it stops phone from allowing GPS traffic and map apps from working so difficult to follow directions while driving unless someone else is in car to tell you what phone app is showing since blocks the audio.""
Anonymous A., IL (2019 Subaru Forester Premium 2.5-L 4 Cyl)"Phone pairing works fine for months then sometimes just seems to go away. Phone has to be paired again."
Anonymous A., CA (2019 Subaru Forester Premium 2.5-L 4 Cyl)"the phone system just doesn't recognize my voice when I give it commands and the sound quality sucks"
Anonymous, WA (2019 Subaru Forester Unsure 2.5-L 4 Cyl)"The phone and car often fail to pair or they pair and then lose the pairing. Subaru has replaced the head unit twice (i.e., this is the third one) and it has only partially resolved the problem."
Anonymous, NE (2019 Subaru Forester Limited 2.5-L 4 Cyl)"It randomly will not pair with my phone, same phone I've had for 3+ years. Sometimes turning off the engine and re-starting would help, but really?"
Anonymous, NY (2019 Subaru Forester Standard 2.5-L 4 Cyl)"Radio will not retain set stations at all"
Anonymous, OR (2019 Subaru Forester Touring 2.5-L 4 Cyl)"volume control doesn't work correctly when turned left or right."
Anonymous, TX (2019 Subaru Forester Premium 2.5-L 4 Cyl)""radio goes almost dead in tunnels now, and it didn't use to""
Anonymous, WA (2019 Subaru Forester Unsure 2.5-L 4 Cyl)"Does not keep memory of radio stations."
Anonymous, TN (2019 Subaru Forester Premium 2.5-L 4 Cyl)""Radio would not retain saved stations. Software update from Subaru fixed it. Subaru extended the warranty on the radio,""
Anonymous, MA (2019 Subaru Forester Limited 2.5-L 4 Cyl)""Every now and then, my radio goes "wonky." It almost sounds like a CD skipping, it goes "ka-chunk ka-chunk ka-chunk" for a few seconds and then goes back to normal, then a few minutes later the issue repeats. It hasn't happened for months, but it just comes out of the blue sometimes. I also have more frequent issues with no sound from the radio even though it's on and volume up. In this case, I usually need to flip to AM or Sirius, then back to FM and magically the sound will work again.""
Anonymous A., PA (2019 Subaru Forester Sport 2.5-L 4 Cyl)"Radio turns itself on randomly. Will not save preset radio stations."
Anonymous, FL (2019 Subaru Forester Standard 2.5-L 4 Cyl)"About 1 yr ago the rear speakers quit working."
Anonymous, SC (2019 Subaru Forester Touring 2.5-L 4 Cyl)"The microphone for voice to text often misses words, especially when the fan is running."
Anonymous, NE (2019 Subaru Forester Limited 2.5-L 4 Cyl)
"I think I described the same problem in my previous comments....all the problems seem to be related to the infotainment screen. Please see previous comment."
Anonymous A., PA (2019 Subaru Forester Premium 2.5-L 4 Cyl)