In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"CD was stuck in player for years rendering it unusable. FInly came out recently"
Anonymous, NY (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"At some point last year, 2023, the touch screen of the Outback's infotainment system would sometimes not register our touch, and sometimes the screen would start registering touches without us having touched the screen, i.e. you'd hear the beep indicating a touch and the infotainment system would start going to the menu / item that the "phantom touch" pointed at. I asked the dealer about this problem and the service advisor said it's a known issue, but the only fix is to replace the entire head unit, which they told me would be over $1,000."
Anonymous A., CA (2015 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Ongoing. Started in January. Have not looked into repair because it is intermittemt"
Anonymous, TX (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Touchscreen and steering column controls become unresponsive"
Anonymous A., NC (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The central dash display screen, has gone mostly but not always blank, and I have been quoted a cost to repair of about $1000. This screen provides the odometer values, including total and trip, plus selectable digital speedometer, nav system turn directions, mileage and other info. I really dislike poorly-made automotive electronic units, especially if they are expensive or difficult to repair."
Anonymous A., WA (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The entertainment screen stopped operating completely. I replaced it with an afternmarket system as it was cheaper than replacing with a factory model and newer technology."
Anonymous, RI (2015 Subaru Outback 2.5i 2.5-L 4 Cyl)"When my iPhone is paired with car Bluetooth, I am unable to get Apple Music to stop playing"
Anonymous, TX (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The touch screen delaminated and cause the unit to behave erratically. I replace the entire unit."
Anonymous, DE (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Although replacement of the screen/radio unit was under used car warranty the problem wasnt fixed and I was informed that it is inherent. When the sun shines in across the screen it is un-viewable. Very disappointing and unacceptable. Just have to live with it."
Anonymous A., WI (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Auto scan feature quit working; display head unit replaced"
Anonymous A., MN (2015 Subaru Outback 2.5i 2.5-L 4 Cyl)"System is out of date. Upgrade must be paid for. Subaru wants $450 for a three-state update. I use my cell phone for GPS."
Anonymous, VA (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"Navigation system and infotainment went insane 4 years ago, at about 20 k miles. Unresponsive, frozen screens, random scrolling, constant beeping and absurd instructions, etc. Have paid dealer twice to correct the condition without remedy. Only recourse is to force quit the entire system every time the car is started."
Anonymous A., SC (2015 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"I don't use the cars system, I ether read a map or use my phone."
Anonymous, NJ (2015 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"The builtin gps/radio died and had to replaced"
Anonymous, CA (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"It stopped working many years ago and software updates never fixed it. The map works as to where you are.. but the routes never happen...the mapping never shows the car on the route. Sometimes there is a straight line where it should be following the road on the map. So since then it has been basically useless."
Anonymous, NY (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"This requires a trip to the dealer to have the chip updated. Not sure of the cost."
Anonymous, (2015 Subaru Outback 2.5-L 4 Cyl)"In 2020 the touch screen started having issues. The far right side would no longer take input. This issue progressively moved left across the screen to the point were no part of the screen will take input. Several of the functions of the screen are not replicated with other inputs like buttons or knobs. Because of the repair pricing and age of the vehicle, I have chosen to live with it."
Anonymous A., FL (2015 Subaru Outback 2.5i 2.5-L 4 Cyl)"Infotainment touch screen no longer responds to touch. You can control the audio via steering wheel controls. However, GPS is no longer available because you can't enter an address."
Anonymous A., CA (2015 Subaru Outback 3.6R Limited 3.6-L 6 Cyl)"Unable to use any wireless services, other than Bluetooth for phone"
Anonymous A., (2015 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"Phone does not reliably connect with in car system. When cable connection is used any change in volume and sometimes just bumps in the road result in car switching audio source off or switching phone to a different audio source. Bluetooth connection is out of control, sometimes it works, other times it does not work or makes the audio source pause or stop. Sometimes it can be controlled from dashboard screen. Other times it requires alignment of app, phone and car audio system all paused or stopped. Then car audio can often start it. But sometimes I must start on phone. Sometimes car refuses to take phone audio but has locked on the Bluetooth so I cannot use wireless earbuds This has been present since the purchase of the car. Sometimes radio freezes or reverts to startup screen and freezes there. Finally, when radio is on and I reverse to backup (i.E. out of a parking spot) all controls become inoperative while the camera is on. This means that we cannot turn down distracting audio while backing up without stopping to take the car out of reverse, turning the sound down and putting it back in reverse to restart backup move. This is dangerous. The only solution I have found is to pop a CD into the player. Then the car radio plays the CD but with no controls except the eject button Lowich I can use to stop audio."
Anonymous A., NJ (2015 Subaru Outback 2.5i 2.5-L 4 Cyl)"Radio would start scanning for all available stations. Would not respond to input commands."
Anonymous, FL (2015 Subaru Outback 2.5i Limited 2.5-L 4 Cyl)"The radio stops working and we are unable to connect to a station."
Anonymous, VT (2015 Subaru Outback 2.5i Limited 3.6-L 6 Cyl)"Left front speaker stopped working and one of the rear speakers latter stopped working."
Anonymous, FL (2015 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)"All three problems of screen freezing, voice control lockout, and radio resulted in the unit needing to be replaced."
Anonymous, NY (2015 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)
"Vehicle was purchased new and we have had ongoing problems with the back up camera since purchase. Computer was replaced at one point, but problem recurred. Unhooking battery, which seems to reboot the computers seems to help temporarily."
Anonymous, KY (2015 Subaru Outback 2.5i Premium 2.5-L 4 Cyl)