Subaru Outback

""Most of the time Android Auto will not even connect, so I use Waze instead. Android Auto freezes up or is slow to update my location as I drive so I may miss the turns. When it works it is nice. The updates are few and far between and notice about them comes to me from other sources rather than Subaru. When it first acted up I went to the dealer and the service manager told me it was my phone and they could not help. But, I asked a young man in the service department if he could help and he got it to work.""

""Often fails to recognize the iPhone when it's is plugged in (no wireless Airplay with this Subaru). It is definitely connected, because the phone charges. When successfully connected via Carplay, often Carplay will just shut off and have to restart. Podcasting will freeze, and it is unable to control -- have to unplug and then replug in the phone.""

"CarPlay often does not link after phone plugged in. System still goes completely blank at times."

"The Apple CarPlay system seems to work whenever it decides to. Sometimes you have to connect and disconnect your phone several times for CarPlay to start up. I have not had this issue with my other cars that have Apple CarPlay."

"Desconnects frequently. Especeally bad when E'm followeng navegateon commands"

"Display screen freezes Up. I was told the software needed to be updated."

""Occasionally, the touch screen does not respond at all and no icons function. Other times, when an icon is selected, there is a significant delay to the next option.""

"The screen froze on a monthly basis. To correct the problem while driving, I had to pull over, turn the car off and restart the engine."

""Incredibly slow, and sometimes the screen doesn't work for extended periods of time. Usually requires turning the car off and leaving it for a while before functionality returns.""

"Response time tends to be long - for instance accepting legalese warning delay results in changing radio station. Occasionally freezes and reboots"

"Display freezes. There is no radio when this happens."

"The display screen was always very slow both in achieving connection with my devices (usually plugged in) or in just appearing. The system seems quite outdated."

"system is unresponsive for no apparent reason"

"The latest software update has mostly fixed the problem. But not 100%."

"From reaction of dealership service dept the display screens were a constant nightmare. Again and again went through process to try to get it fixed--some improvements--but the screen is still very problematic--especially in cold and in heat."

"system does not come on periodically"

"Screen does not come on. Turning car off and back on may help sometimes multiple starts gets it back"

"This issue happened when the car was hot. It happened about 4 times. It has not happened in a few months."

""Again, for no apparent reason, the entire screen and infotainment system will turn off and reboot itself usually within a minute.""

"Display screen went blank several times."

"Every so often the display screen will freeze or go blank when I start the car. It usually resolves within a few minutes."

"Display randomly goes black, which is super annoying when using it for directions. At the same time the radio dies. Things start up again once the car has been parked for a longer amount of time. Just turning off and starting agin is not enough"

"issue began in 2022. It does turn back on usually within minutes. It is an inconvienience more than anything else."

"It would go blank sometimes"

"Had the head unit replaced but it didnt solve my problems"

"The infotainment system became unstable. As soon as the vehicle warmed up the infotainment system locked up and the radio went into an exceptionally rapid channel search. Only way to stop it was to shut the system off. Also screen was delaminating."

"The navigation system stopped operating in November 2023 and the only way to update it was to pay Subaru an outrageous annual fee. In October 2024 Subaru sent a notice indicating there was a flaw in the navigation system and updated it for free."

""From day one, we have had problems with the Navigation system. The screen would go blank, the volume would intermittently stop and one could not turn the volume up or down using the dial. The company just replaced it a month ago and its a more user friendly unit. We didn't have to pay for this unit.""

""Navigation would no longer work properly. No matter what destination was put in, screen showed out in a field.""

"The display and GPS feature would go blank and then reconnect erratically."

""Happened often, Dealer kep saying software fix would fix it which it did not. Now working ok but 4 trips to dealer to get it fixed""

"No sound"

"I have been stranded twice. Car wouldn't start. The Subaru dealership told me I needed a new battery even though mine was only 2 years old. They said it was the wrong size. I bought a new battery and 2 weeks later the car wouldn't start again and I was stranded and had to have it towed. As of now they don't know what the problem is"

"Issues with the infotainment center began within the first two years of ownership. There is a known issue with Subaru and they have yet to resolve the problem."

"I feel that every owner is a beta tester for their junk software. The software is unstable and VERY glichy. Last night for example, I walked toward my car and used the key fob to unlock the doors. when I got to the car and put my hand on the handle it relocked. then the fight starts to see what hand handle combination will unlock the door. Then there is the issue of what combination it will take to get the hatch door to open. the best option appears to be to stand behind the car and use the key as the button sometimes is inop. and waving your hand at various locations in the back is a total waste of time! The cars main screen goes blank upon start up and will go out at times even after the car is running. The radio "forgets" what station it was set to! I always wonder if the engine is going to keep running or stop in the middle of the road when these events occur! In general the car is a good machine BUT the software sucks! I can not recommend the Subaru to other people because of these issues."

"It doesnt connect like its supposed to, and thus, Im forced to go into the dealership and pay $150 or more for any updates."

"Often doesnt pair wirelessly"

"Problem started with new iPhone,iPhone dealer wouldnt help pair them, had to go dealer to get it paired.to"

""After service, I believe a restore to factory settings has caused me to be unable to connect my phone. Not sure if this is a Subaru problem or connection issue.""

"It doesn't pair and there are no cords that seem to work to assist in pairing"

"Issue with phone pairing"

"The head unit is hard to pair abd function messages often foes not work. Voice commands often will not complete as requested."

"Phone does not always pair with car."

"Te radio dies together with the screen"

"When you select the pre-set for the far upper left or far lower right, the large screen of all pre-set buttons disappear. It only shows the ONE station and sound controls. No way to navigate to any other pre-sets. It happens the most on Sirius. I have to change to AM and then back to Sirius to fix it. It happens ALL OF THE TIME!!!!!!!!!!! I told the dealer, but it was never fixed. Very annoying."

""The car has an "infotainment" system. At least 10% of the time, the radio does not go on and the vehicle needs to be turned completely off and restarted(almost feels like a reboot) to get the radio back on.""

"Sometime it just will not have any sound. It will usually work again after I turn off the car and start it again."

"volume on radio is sometimes erratic."

"9 times out of 10 the computer does not understand my command and I end up canceling it; have to find a place to pull over and stop in order to input manually the request."

"Thermo control valve failed - Part replaced under warranty with no cost."

"Thermostat component. Silent recall was not told of potent problem. I was told after the component failed. It is a silent recall. SUBARU covered the cost of the repair."

"Battery"

"1) tailgate buttons not working. buttons falling out. unable to open tailgate. repair made, but i am afraid to use the buttons in case the problem happens again making the tailgate inoperable. 2)second battery for this car had to be replaced. it was replaced with a larger, stronger new battery this time. by dealer."

""The infotainment system is buggy; it has a mind of its own for no reason. And the Drivers Monitoring system is buggy also, it disables a lot. Subaru should do something about these issues. At least on my 2020 Outback touring XT. If Subaru doesn't correct these issues, I may not get another Subaru. If I am paying for this car I want everything to work correctly. Other than that, I have no complaints.""

""The sunroof glass exploded while I was driving on the interstate. The roof was closed, so I didn't know where the noise and air came from until I got home. I thought a back window had been shot out, so I stopped and looked at everything except the roof. Insurance people said it happens, nothing hit it.""

""engine light came on, most electronics went out, problem was a faulty thermostat. repaired under extended warranty.""

"Windshield Washer tank Float is stuck. Always shows low washer fluid"

"Battery failed. Replaced under warranty"

"Battery Failure"

"Had problems on all 4 Yokohama tires. As I had done a tire rotation in 11,000 km instead of 10,000 km the Subaru dealership nor Yokohama would not even replace the tires prorated. Even worse, I had their service department check for noise( I didnt know it was tire noise) twice in 8 months and they said everything was fine. Incompetent service department. I bought new tires at Costco and while trying to get them installed found out the Subaru dealership had not replaced the special lug nut the last time they had rotated the tires. There was another Subaru dealer close to the Costco store hoping to get new lug nuts replaced, it would have taken them a few minutes, but no I had to make an appointment. I told them the background but they were not very sympathetic. So 1 incompetent service department and another not very friendly one turned me off Subaru."

""The battery failed after about 18 months. The replacement battery failed after 3 years. Subaru replaced both batteries under warranty, but it was the inconvenience of being stuck away from home and having to get towed to a dealer.""

"Front driver and passenger windows went down but would not go back up when wet. Had to gave actuators and channels replaced. Apparently is a known problem."

"Premature Battery failure due to some internal problem"

"Thermal control valve. Eye Sight components didn't work I assume for safety reasons. It was replaced for free as part had been noted to fail."

"TCV replaced. Under extended warranty."

""Battery goes dead frequently, and the dealer cant seem to fix it or tell us wht""

"Slow acceleration"

"Parasitic battery discharge. System does not generate greater than 12 volts unless light are turned on. Battery discharges over time until it has to be replaced."

"There was a parasitic drain on the battery caused by something in the rear lift gate. This was discovered after the second new battery was installed then dead the next day."

"second dead battery in under 5years"

"2018 Driver seat developed cracks at 50k miles, defective windshield cracked 6 months after install. Subaru refused to repair. Subaru does not stand behind their cars. Internet research shows seats and windshields cracking are common defects"

"The thermastic control system for heat and car engine temperature"

""While unloading the back, the light switch located in the roof was toggled. This lowered the batter so low that some of the user ID storage was lost. It lost pictures and face id, which also drives the automatic seat and mirror settings. It was hard to recharge, and required re-entry of settings and face id for both me and my wife.""

"Battery Drain very fast. Subaru had a recall to replace battery but the draining problem not fixed"

"Loss of cruise control due to check engine light caused by bad engine thermostat"

"3rd break light (high) only works intermittently"

"Do not come on when driver's door is opened."

"Car taken in several times because keyless entry simply doesnt work. Door needs to be manually unlocked and car sometimes wont start even holding fob to start button as recommended. Batteries are not issue. Techs can not fix"

""Started about 3 years ago. Works less than half the time. Have taken it in twice, paid for 3 hours of labor, no improvement.""

"Extended problem with tail gate switch. Subaru could not find problem, which kept draining battery. They had to replace switch and car for several weeks."

"Battery died. Jumped it a ran till charged. Died again. We were told there was a software glitch causing some (unknown) parts to continuously draw down power."

""Windows frequently will not fully close. Stick part way up. Very erratic. Eventually with a lot of trying stopping and starting at different levels. Stopping the car completely, etc. I usually mange to get windows closed. Have asked dealer to repair many times and they never find a fix.""

"Draw on the stytem that drained the battery. In the shop three tines finally replaced battery"

"The dealership reported that other electronic problems with the car could have been draining the battery. In the last year or so, the problems of starting the car have been recurred."

"Front left mirror turn signal was unplugged"