In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"If Apple Car Play is active and no audio is playing, after a hands-free phone call the system activates FM radio as sound source. I NEVER listen to FM radio. The problem still exists after all current firmware updates. NOT regarding Car Play - but no where else to comment: The windshield has required replacement 4 times in 3 years. One of those was covered by Subaru. Routine city / highway driving. Windshields never chip - they crack. Replacement cost, including EyeSight calibration runs around $1000. This is why I will not buy another Subaru."
Anonymous, NE (2021 Subaru Outback Limited 2.5-L 4 Cyl)"When backing out of my garage on a sunny day, the back up camera and/or the display screen is often unable to adjust quickly to the change from the garage to the bright sunlight. The display screen stays dark, sometimes until the car is into the street. So I have to check manually as I back out to make sure there are no runners/walkers/ kids on bikes/ parents pushing a stroller in the street."
Anonymous A., WA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"The screen will freeze when commands are input too quickly."
Anonymous A., PA (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"Happens randomly, 3 or 4 times since purchased 7/2021"
Anonymous A., NC (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"Display screen freezes up completely on a too frequent basis."
Anonymous, NC (2021 Subaru Outback Premium 2.5-L 4 Cyl)"It all works if I start car after I turn it off"
Anonymous, WA (2021 Subaru Outback Base 2.4-L 4 Cyl turbo)"It only happens occasionally and intermittently but it will stop functioning and freeze. Sometimes shutting off the engine and restarting will immeidately take care of it but other times it will take multiple attempts or simply waiting"
Anonymous, CA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"Everything goes blank on the touchscreen therefore cant use hvac, radio, anything on the touchscreen."
Anonymous A., VA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"I had been having occasional trouble with the display screen going blank for 5 to 20 seconds while I was driving. At the 36,000 mile service the dealer said it was likely a software update issue. They updated the software (which took about an hour as I recall) but I still have the problem, however it is much less often."
Anonymous A., WA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"Lose ability to use all controls on touchscren"
Anonymous A., VA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"it started infrequently and then got worse. the problem was resolved with a software update."
Anonymous, CT (2021 Subaru Outback Premium 2.5-L 4 Cyl)"Screen would periodically go blank. Had been a problem since we bought the car. Dealer could not reproduce the error. Dealer charged us $150 to update the software."
Anonymous, NY (2021 Subaru Outback Limited 2.5-L 4 Cyl)"The touch screen will go blank when functions are chosen too quickly. generally requires the car to be turned off and restarted."
Anonymous A., PA (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"Often in warm temperatures it goes blank"
Anonymous, CA (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"EVIDENTLY A SENSOR WASN'T WORKING BECAUSE A NEW AUDIO PACKAGE HAD TO REPLACE THE ORIGINAL. TOOK THEM AWEEK TO FIND THE REPLACEMENT"
Anonymous, CA (2021 Subaru Outback Touring 2.5-L 4 Cyl)"The screen goes blank often, which, if using GPS is a problem and can be dangerous if you are counting on it to get you where you need to be"
Anonymous, NC (2021 Subaru Outback Premium 2.4-L 4 Cyl turbo)"The infotainment system crashes sometimes and goes blank. It reboots and then has trouble connecting to cell phones connected to it. The crash causes some systems to temporarily become unusable."
Anonymous, MO (2021 Subaru Outback Base 2.5-L 4 Cyl)"Screen goes out sometimes comes back by itself. Other times power off and on"
Anonymous A., SC (2021 Subaru Outback Premium 2.5-L 4 Cyl)"The display system in the Outback controls all heating, navigations, entertainment and air control to the car. From the day we bought it brand new, the entertainment system has been a nightmare. It will crash during driving all the time, and reboot, but other times it will go blank completely and require turning the car off and back on to fix. Even if it does not go blank or crash, it has a second+ delay when pressing any button. This means that at the screen's best, it works worse than any other car's system I have seen. Especially when it comes to the heated seats in winter, you can end up waiting 5-10+ seconds for the button you've pressed to make a sound and acknowledge that you have pressed it. Not to mention that Android Auto is incredibly bad on this car, and will disconnect even more often than Apple Car play will. Because of how much it would cost to fix, and because there was no solution to this problem, we sold the car to avoid any more headaches and/or worsening of the problem."
Anonymous, VA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"It just cut outeventually it was taken care of by my dealership."
Anonymous, TX (2021 Subaru Outback Limited 2.5-L 4 Cyl)"Sirius XM does not work well with the audio system at times"
Anonymous, VA (2021 Subaru Outback Limited 2.5-L 4 Cyl)"The head unit was replaced after Many issues with it going black and raidio stopped working"
Anonymous, (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"From the time the car was new, the infotainment system would periodically fail to work (no audio at all), the unit would automatically reboot itself, and the audio would come on at full volume (and could not control it). This happened numerous time over two years and Subaru of America, through my dealership, replaced the unit which controls the infotainment system (the Cockpit Control Unit, or CCU) free of charge under warranty. I have since (June, 2023) had no problems with the system. This is a common problem for the 2020-2022, Generation 6 Subaru Outback. Subaru of America has been very good to work with regarding this issue."
Anonymous A., OR (2021 Subaru Outback Touring 2.5-L 4 Cyl)"The screen would go dark and I could not get it to come on without turning the car off and on again. It happen almost daily."
Anonymous A., NV (2021 Subaru Outback Touring 2.4-L 4 Cyl turbo)"Slow, sluggish response, navigation system did not understand commands, screen would go black or freeze suddenly, eyesight would sometimes disable itself for no reason on engine startup"
Anonymous, TX (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"Location error intermittently at first startup of the day."
Anonymous, CO (2021 Subaru Outback XT 2.4-L 4 Cyl turbo)"problem began approximately 2 months ago, and is ongoing. not possible to input GPS information. There is an appointment in near future with dealership to have the problem resolved."
Anonymous A., OR (2021 Subaru Outback Limited 2.5-L 4 Cyl)"The radio often would not restart when the car was turned on."
Anonymous A., NV (2021 Subaru Outback Touring 2.4-L 4 Cyl turbo)"Radio worked intermittently, volume level was inconsistent."
Anonymous, AZ (2021 Subaru Outback Limited 2.5-L 4 Cyl)"voice control is very hard to use with GPS"
Anonymous, VA (2021 Subaru Outback Limited 2.5-L 4 Cyl)
"Its not nearly as intuitive as most Apple operations systems. Ive had the car 3 years and there are still functions I cant get to work"
Anonymous, CO (2021 Subaru Outback XT 2.5-L 4 Cyl)