Subaru Outback

""In addition to the previously explained issue with the screen going blank, CarPlay does not always engage as it should. I've tried all kinds of strategies with my phone to get CarPlay to engage and the results are very inconsistent.""

""The system often does not recognize my phone. Upgrading the phone and changing cables did not solve the problem. Replacing the car battery seems to have helped, but has not fully resolved the problem.""

""Pairing an iPhone with the Subaru, even when using a USB cable, is hit or miss. Calls frequenly switch back and forth from the subaru to the phone speaker.""

"A couple of times the screen will just freeze. Like on a all-day drive it will not change to a different mode or screen."

"The screen will freeze up right after starting the car 9 times out of 10. It will freeze up and or reboot itself while driving."

"Info system arbitrary freezes or shuts itself off. Maps is worthless. It also shuts itself off in the middle of a trip for no appent reason."

"Sometimes the screen locks up or goes blank. No radio or Sirius sound. Only resolved when the car is turned off and then restarted."

"Many functions intermittently dont work or have very delayed or incorrect response."

"The center info screen is often slow to respond to touch. On at least two occasions it had frozen including the climate controls. It only began working after the car had been turned off for about 45 minutes. Dealer software upgrades have done little if anything to help the screen respond quicker. It seems the head unit is a major weakness on many Subaru vehicles. I see no effort from the company to make improvements. Very disappointing."

""Apple Carplay suddenly fails causing sudden loss of Google Maps navigation, Pandora music. Entire infotainment system goes blank or freezes. HVAC system in display screen difficult to use while driving.""

"The display screen is very slow to respond if it does at all."

"it freezes up often and then can't get any sound to play. this can do this for a couple of hours at a time"

"The system would not load properly in the car. You would often have to stop the car's engine and turn it back for the system to reload. The problem was finally fixed after a major system update. We had to deal with issue for close to 3 years before the update came along."

"See last description. Would also like to address. We have had many problems with this Outback and a previous model with windshield cracks."

"system freezes and the display doesn't work. can be like this for a couple of hours at a time"

"Display would go blank, and ANY accessory controlled through the 12 inch screen could not be controlled. HVAC, Heated seats, Stop/Start, etc."

"Screen auto dimming quit. Have not yet got it addressed"

"Screen would go blank, system would reboot. Subaru recall, system software updated at dealer 4/25, no problems since."

"for some reason, on a hot day, i noticed the screen just goes blank - and i cannot connect my phone nor know how to "reboot" it."

"Display screen freezes up occasionally while using navigation via Car Play. I have not yet taken it to the dealer for them to fix it."

"Could not use screen, including AC controls. Also eyesight functions would not work until car had been driven for few minutes"

""After a while, the display screen would go blank and reboot. It happened fairly regularly, about once a month. The stop gap solution was to turn off the car for a minute. The permanent solution was to turn off buffering on the Sirius XM Radio.""

"Display screen randomly goes black or freezes up. Also a huge delay when trying to use it. I understand it is under recall now."

"System sometimes switches to repeat on MP3 files even though shuffle was chosen"

"The entire head unit/touchscreen required replacement under warranty because it failed entirely. Climate control and HVAC were inoperable because of the failure."

"repeated failure of screen, they replaced it but did not put the previously paid for map updates in and wanted me to purchase them"

""More than 15 times, the GPS stops telling us directions starting our 1st time using it 3 months after purchase. We have gone out of our way because it failed. and the dealer said there was nothing wrong. Never resolved.""

""I live in Minnesota, the navigation system indicates I'm in Montana. I don't know how to fix it, and the digital compass is 90 off degrees.""

"GPS failed to work properly. Subaru warranty replaced the entire display system."

"Randomly, various safety system or entertainment system functions are disabled upon starting the car. Usually, but not always, shutting down and restarting the engine restores them. Late one cold winter day, away from home and no way home except the car, I hit the start button but the engine did not turn over and the dash lit up like a Christmas tree with all the warning lights on. On a second attempt the engine started for a moment and then shut down, again with all the warning lights illuminated. On the third attempt the engine started and stayed running but still all the warning lights illuminated, including the "check engine" light and all the safety system indicators. Being otherwise stranded, I gingerly drove home, noting that the engine sounded and performed normally. But all the safety systems were disabled (I tested the brakes to confirm that anti-lock was not working). The roads were icy and these systems were not working when they might have been most needed, but I made it home safely. Next morning I tried starting the car and everything was back to normal. It was just the worst of the frequent electronic glitches I experience with this car. It is hard to trust the car when such issues occur so frequently."

""Playing USB mp3 music files are intermittent, as unit does not recognize USB drive approx 40% of the time. It does this after numerous attempts to update and/or reinstall software/firmware updates at the dealer. It is quite frustrating. Also, voice commands sometimes don't work.""

"I already wrote what the problem is. It has yet to be solved."

"finicky, requires parking w engine on for quite a while"

"Incoming and outgoing calls would show on the screen but voices could not be heard."

"Can't make outgoing calls from hands free phone system"

"The phone pairs and then all the information will disappear from the system and the phone is no longer recognized. I have to pair the phone almost every time I drive."

"Not all of the features listed synch on Bluetooth but do if wired"

""Stopped working. Tried the help suggestions with no luck. 5 weeks later, I have not been able to get to the dealer for repair.""

""We have Sirius XM in the car. We have a problem where at times we cannot pick up Sirius, but other stations work.""

"I need to do voice control several times. sometimes it works and sometimes it doesnt. I rarely try after 2nd attempt because I am driving and dont want to be distracted."

""Maybe related to Apple Carplay but voice commands to do simple tasks like placing a telephone call does not go through, as system unable to understand.""

""In December 2024 the battery would not start the car. To keep the battery charged enough to start the car I had to let the car idle every other day for 30 minutes. Finally, I had to replace the battery. First battery lasted about a year. This was the second battery that I've replaced in this car. Problem was resolved by replacing the battery""

"After 2 weeks without being started battery was completely dead. Happened 3 times, Battery replaced by Subaru but it happened again. I finally bought a better after market battery"

"Would not start twice"

"Automatic rear hatch gate does not always open properly."

"Cracked windshield"

"Repeated software glitches have affected our ability to use all the vehicle's features. One time recently, the software problems made the car undrivable."

"Oil pan sealant issue"

"We had the car for a few days and the windshield cracked. They said it was a stress crack. Nothing was done to it to hurt the windshield."

"shock was leaking"

""Cracked windshield, replaced under recall no repeated problem""

""battery, the car would not start time and time again and the battery had an auxiliary battery drain""

"Serious windshield cracks"

"Windshield broken without any touch"

"The battery died at 38,000 miles and cost $700+ to replace! A price shock, but apparently this is now normal as these newer cars have so many systems being monitored even when car is off."

"Fuel leak in engine compartment"

"Front airbag sensor failed"

"Windshield replaced due to crack resulting from stress."

"power strut on hatch stopped working and the hatch wouldn't open"

"Batter died about 2 years after purchase. Stil under warrenty. Returned to purchase dealer who said battery tested ok. Continued to have dead battery every morning. Returned to dealer and had to be very tough to get battery replaced under warrenty. No battery problems since replacement."

"Battery was insufficient for car. It failed in the middle of a road trip and required a 100 mile tow. Dealer replaced with higher spec battery."

"Battery keeps running down overnight"

"Battery needed to be replaced twice. Upgraded to a better battery as a courtesy"

"The worst keyless entrt system i have ever had will not buy another Subaru because of this alone. Have to be at the door to activate"

"Electric liftgate inoperable on several occasions"

""I get in and out of my car all day long. About 90% of the time the Sirius XM radio does not connect or come on. I can connect to a podcast, regular AM/FM but I am in sales and listen to Sirius XM and prefer to listen to such. I have to come to a stop, put e-brake on, tun car off, open and close drive door. In about 10 seconds, the info screen goes completely blank, and driver safety system shuts off. In about 10 seconds it all comes back on and about 10 seconds later the Sirius XM connects and comes back on. I am in the same areas all the time so it is not a Sirius satellite connect issue, it is an electronic issue. It is a company car and I have no plans to address with dealership on any service appointment. I am due for a new car in about 10K.""

"2nd time the rear lift gate motor needed dealer work"

"Very unreliable. Camera picked up a puddle as blocking my car. Random alerts unassociated with an actual problem."