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    GREEN CHOICE

    Tesla Model S

    EPA Range: 259 miles

    RECALL ALERT:
    There are 9 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Model S is less reliable than other cars from the same model year.

    The 2017 Tesla Model S has been recalled 9 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Tesla Model S owners. The owner comments describe problems respondents experienced with this vehicle.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Door handle

    "The foolish self-presenting exterior door handle on the driver's door failed. $465 to fix."

    Anonymous, CT (2017 Tesla Model S 75D Electric)

    "Door handle would not pop out when key fob was close. Have had to have handle replaced twice."

    Anonymous A., MD (2017 Tesla Model S 75 Electric)
    Doors or sliding doors

    "I must leave the driver's door that to stay the car."

    Anonymous A., MD (2017 Tesla Model S 75 Electric)
    Other body problem

    ""Minor noises are generated from the dash/instrument panel area over bumps. Shouldn't happen in car costing this much, or any car for that matter.""

    Anonymous, CT (2017 Tesla Model S 75D Electric)
    Seat controls - power

    ""The power recline gear seems to have lost some teeth. So it chatters or grinds while reclining the seat. It still works, but sounds terrible and doesn't move smoothly. Tesla has said they have discontinued the heated/ventilated seats so they can't replace. Fix is for all family members to use the same recline position in their seat memory - so it never changes and that way it is ok.""

    Anonymous, CA (2017 Tesla Model S 60 Electric)
    Tailgate, hatch or trunk

    "The hatch lands too low and scratches the bumper. The car came from the factory this way and I made many attempts to get them to fix it. I believe the hatch was installed slightly askew and they didn't want to do serious body work to change it, so they just kept pretending like they fixed it with bumper adjustments, etc. until it was out of warranty."

    Anonymous A., CA (2017 Tesla Model S 75 Electric)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Electronic or air suspension

    "Suspension was sitting the car low on the right rear. An alignment piece was out of place. Turned out to be a cheap easy fix."

    Anonymous A., OR (2017 Tesla Model S 75 Electric)
    Other steering/suspension problem

    "The front end would make thumping sounds when it hit bumps or potholes. I ended up replacing most or all of the rigid parts that attach the steering and suspension to the chassis. I suspect damage from potholed and dirt roads in the Rocky Mountains over the years, but not sure of root cause."

    Anonymous, CO (2017 Tesla Model S 100D Electric)

    "I only noticed a clunking noise in the past couple of months. Also, they had to replace the horn because it was very, very weak sounding."

    Anonymous A., NY (2017 Tesla Model S 100D Electric)
    Steering linkage (includes rack and pinion)

    "Issue with steering some piece cost $4500"

    Anonymous, TX (2017 Tesla Model S 100D Electric)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "The backup camera suddenly stopped working and needed to be replaced at a cost of $700"

    Anonymous A., ON (2017 Tesla Model S 75D Electric)
    Display screen goes blank

    ""When you started the car up, the screen wouldnt come on. We took it to Tesla and they replaced the screen.""

    Anonymous A., CA (2017 Tesla Model S 100D Electric)

    ""The main display screen used to show speed had 1/4 of the screen go blank so the entire screen had to be replaced at a cost of around $2,000. This was a sudden failure with no warning.""

    Anonymous A., ON (2017 Tesla Model S 75D Electric)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Battery needed replacement after 7 years; expected maintenance."

    Anonymous, WA (2017 Tesla Model S 75D Electric)
    Headlights

    "Part of the Daytime Running Lights (DRL) has failed on driver side."

    Anonymous, WA (2017 Tesla Model S 75D Electric)

    Electric Motor

    Electric drive failure, replacement or malfunction.

    What Owners Say

    Electric drive motor failure - replacement

    ""Car had to be towed. We were reimbursed, got a loaner and costs were covered under warranty""

    Anonymous, WA (2017 Tesla Model S P100D Electric)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack cooling problem

    "Battery coolant pump needed replacement. Was warned via dashboard alert and made an appointment. Car was still drivable and we were able to drive it to a Tesla repair shop the next day."

    Anonymous, WA (2017 Tesla Model S 75D Electric)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Other driveline problem

    "the air suspension lost air putting the car to the ground. It scraped the ground and was undriveable"

    Anonymous, MI (2017 Tesla Model S P100D Electric)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "Started July 2023 when I got the car. Noticed more on rough street pavement. In 2024 a Tesla technician found and fixed a loose foam piece in rear door."

    Anonymous, CA (2017 Tesla Model S 90D Electric)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    2017 Sedans & Hatchbacks Reliability

    No Data Available

    Tesla vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    NA
    NA
    EV Charging
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    SEAT BELTS
    May 28, 2024
    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V376000
    Potential Number of Units Affected: 125233
    ELECTRICAL SYSTEM
    Jan 30, 2024
    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
    What should you do:
    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V051000
    Potential Number of Units Affected: 2193869
    ELECTRICAL SYSTEM
    Dec 12, 2023
    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
    What should you do:
    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V838000
    Potential Number of Units Affected: 2031220
    STEERING
    Feb 15, 2023
    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.¿¿ The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
    What should you do:
    Tesla will release an over-the-air (OTA) software update, free of charge.¿¿ Owner notification letters were mailed April 15, 2023.¿¿ Owners may contact Tesla customer service at 1-877-798-3752.¿¿ Tesla's number for this recall is SB-23-00-001.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V085000
    Potential Number of Units Affected: 362758
    STEERING
    Nov 01, 2022
    A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
    What should you do:
    Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V818000
    Potential Number of Units Affected: 40168
    STEERING
    Jan 27, 2022
    Failing to stop at a stop sign can increase the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
    What should you do:
    Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V037000
    Potential Number of Units Affected: 53822
    LATCHES/LOCKS/LINKAGES
    Dec 21, 2021
    If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
    What should you do:
    Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V00B000
    Potential Number of Units Affected: 130441
    FORWARD COLLISION AVOIDANCE
    Oct 29, 2021
    Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
    What should you do:
    Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V846000
    Potential Number of Units Affected: 11728
    BACK OVER PREVENTION, EXTERIOR LIGHTING, VISIBILITY
    Jan 29, 2021
    The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
    Summary:
    Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
    What should you do:
    Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V035000
    Potential Number of Units Affected: 134951
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