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GREEN CHOICE

Tesla Model Y

EPA Range: 316 miles
Average Retail Price
$22,750 - $23,300

RECALL ALERT:
There are 22 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

We expect the 2025 Model Y will have about average reliability when compared to the average new car. This prediction is based on data from 2022, 2023, and 2024 models.

The 2020 Tesla Model Y has been recalled 22 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2020 Tesla Model Y owners. The owner comments describe problems respondents experienced with this vehicle.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

12V battery

"while away on vacation, the 12V battery unexpectedly lost all power, making it impossible to control or operate car. Tesla had tow truck come out with a trained driver that could Jump the 12V battery, then lift and transport car to Tesla, where a CPU board was replaced and the car rebooted."

Anonymous, CA (2020 Tesla Model Y Long Range Electric)
Automatic wipers

"The rain sensor doesnt work properly. I requested a service call and their tech said its a known issue but until there is an over the air update addressing, it wont change. The wipers themselves arent the problems."

Anonymous, FL (2020 Tesla Model Y Long Range Electric)
Keyless entry

"This was the first ever issue I noticed when I got the car. I dont know the reasons behind it, but sometimes when I approach the cat to go open the door, it doesnt detect my phones key card. The car should detect my Bluetooth enabled phone, but it doesnt sometimes, and sometimes when I tap the physical keycard it doesnt unlock the doors right away. It does work eventually after several seconds of me trying. This problem happens to me around once per month."

Anonymous, FL (2020 Tesla Model Y Long Range Electric)

"Sporadically we get locked-out of the car and gaining entry is a real pain. I've just learned not to go anywhere without my key card..."

Anonymous A., CO (2020 Tesla Model Y Standard Electric)

"Does not Auto Unlock or car does not recognize phone. Requires going into control part of app to connect to car. Happens when car away from my WiFi"

Anonymous A., CO (2020 Tesla Model Y Long Range Electric)

"iPhone key card keeps loosing connecttivity"

Anonymous, CA (2020 Tesla Model Y Long Range Electric)
Wiper motor or washer

"Auto wipers engage when there is moisture on windows or dont adjust speed when there is an increase in moisture"

Anonymous A., CO (2020 Tesla Model Y Long Range Electric)
Wireless charging pad

"Failed, replaced still not effectively charging iPhone 15 plus"

Anonymous, CA (2020 Tesla Model Y Long Range Electric)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

What Owners Say

Ball joints

"The ball joint on the passenger side lost its lubrication and was squeaking. It would have failed if I had not taken it in for repair. The service department made an appointment for within two weeks of calling and fixed the problem on the same day. The cost of the repair was under $200."

Anonymous, OR (2020 Tesla Model Y Long Range Electric)
Other steering/suspension problem

"A very rough ride and rough suspension that began in year one of ownership. Have ridden over the same areas in other vehicles and experienced a noticeably smoother ride. Teslas response is that the ride is within normal limits and have offered no resolution."

Anonymous, BC (2020 Tesla Model Y Performance Electric)

"Creaking sounds at low speeds when suspension was loaded and unloaded"

Anonymous A., NH (2020 Tesla Model Y Long Range Electric)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

What Owners Say

A/C compressor

"A/C wasnt working right on a trip across the desert. It didnt fully quit but didnt continuously blow cold. Took it in immediately for service. It was about 12 months ago, dont remember the exact details but ended up needing a new compressor and the lines cleaned out. It seemed odd as it sporadically worked but obviously had a problem."

Anonymous, AZ (2020 Tesla Model Y Long Range Electric)
Other climate system problem

"Air filter keeps having moldy/musty smell. Seems like water is getting in and soaking it. Has to be replaced often. Not easy to replace as parts of the car have to be disassembled. Also need to clean the box holding the air filter to get rid of mold."

Anonymous, CA (2020 Tesla Model Y Long Range Electric)

"The cooling system (air conditioner) stopped working. Tesla replaced a leaking air conditioner line (hose) at an on-site appointment which I scheduled two days later."

Anonymous, OH (2020 Tesla Model Y Performance Electric)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

What Owners Say

Doors or sliding doors

"Misaligned"

Anonymous, FL (2020 Tesla Model Y Long Range Electric)
Seat controls - power

"When entering the car at one point with the car being set on easy entry with the seat reclined, the motor and manual controls stopped working and the seat was stuck in the reclined position, causing the car to be safely drivable. it took multiple service calls to get the seat. Corrected was required. An actual seat replacement."

Anonymous A., FL (2020 Tesla Model Y Standard Electric)
Tailgate, hatch or trunk

"Misaligned"

Anonymous, FL (2020 Tesla Model Y Long Range Electric)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

What Owners Say

Display screen goes blank

"There have been times that the display screen goes blank but the car is still drivable."

Anonymous, KS (2020 Tesla Model Y Long Range Electric)
In-dash navigation system (GPS)

"There were times the car would not move once stopped. There have been times that the car suddenly brakes hard due to road lighting changes. There have been times the car does not change lanes as indicated by the turn signal or wants to track into another lane due to road markings."

Anonymous, KS (2020 Tesla Model Y Long Range Electric)

EV Charging

Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

/ 5

What Owners Say

Charges too slowly

"The maximum 240 V AC current supported by the vehicle dropped from 48 A to 32 A, which slowed AC charging speeds at 240 V chargers. The onboard AC charging board was replaced under warranty. This resolved the issue."

Anonymous, BC (2020 Tesla Model Y Long Range Electric)

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

/ 5

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

2020 SUVs Reliability

No Data Available

Tesla vs. Other New Car Brands Reliability

Reliability History
* Redesign year
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Overall Reliability Verdict

POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
EV Charging
Drive System
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
TIRES
Dec 17, 2024
Driving with improperly inflated tires increases the risk of a crash.
Summary:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
What should you do:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V935000
Potential Number of Units Affected: 696281
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
Jul 24, 2024
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Summary:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
What should you do:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V554000
Potential Number of Units Affected: 1849638
SEAT BELTS
May 28, 2024
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Summary:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What should you do:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V376000
Potential Number of Units Affected: 125233
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