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    Toyota Highlander

    EPA MPG: 20 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Highlander will be more reliable than the average new car. This prediction is based on data from 2022, 2023 and 2024 models.

    The 2016 Toyota Highlander has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "The front brake calipers are garbage and need to be replaced every brake change. Ive been told this is a common problem with this vehicle due to poor design."

    Anonymous A., NJ (2016 Toyota Highlander Limited 3.5-L V6)
    Other brakes problem

    "Brakes have always been weak for the size of the vehicle. Even after replacing front pads with high performance pads."

    Anonymous, NJ (2016 Toyota Highlander XLE 3.5-L V6)
    Premature brake wear

    "Previously had to replace front pads prematurely in 2022. Now rear pads need replacement at only 40000 miles."

    Anonymous, NJ (2016 Toyota Highlander XLE 3.5-L V6)

    "I dont drive enough to keep the rust off the rotors. The rust then wears the caliper pads."

    Anonymous, ON (2016 Toyota Highlander LE Plus 3.5-L V6)

    "In correct installation caused premature failure"

    Anonymous, OH (2016 Toyota Highlander Limited 3.5-L V6)
    Rotors

    "Had the problem repaired."

    Anonymous, VA (2016 Toyota Highlander XLE 3.5-L V6)

    "Brake rotors warped causing vibration and pulsating"

    Anonymous A., NY (2016 Toyota Highlander Limited 3.5-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Back door doesnt open from inside"

    Anonymous, CO (2016 Toyota Highlander XLE 3.5-L V6)

    "Ball joints replaced"

    Anonymous A., NJ (2016 Toyota Highlander XLE 3.5-L V6)

    "Moisture inside rear light"

    Anonymous A., ME (2016 Toyota Highlander LE Plus 3.5-L V6)

    "Water pump failed at 76,000 miles. Replaced next day by Firestone at a cost of $1,631."

    Anonymous A., LA (2016 Toyota Highlander LE Plus 3.5-L V6)

    "Water pump had to be replaced"

    Anonymous, LA (2016 Toyota Highlander XLE 3.5-L V6)

    "The rear wiper motor seized and the mount rusted ou t."

    Anonymous, ON (2016 Toyota Highlander XLE 3.5-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen goes blank

    "GPS navigation has gone blank and blinks every 3 minutes as if it is trying to restart. Problem first started January 2024. Took vehicle to Toyota dealership service center. Was told to replace GPS/navigation system back to original would cost over $5,000. Also told that the current system inside the car is no longer available. If I purchase a used GPS navigation system I could still have the same problem. The cost of a used is $1,000. I've only owned the vehicle since October of 2022. Because of this problem I have not been able to use ANY features in the vehicle that has a connection to the GPS navigation system. The only thing that works is the display for the backup camera. My dashboard doesn't show maintenance requirement between oil changes after recommended miles. The navigation system display and dashboard display doesn't show any critical warnings about the vehicle anymore. I can only see gas mileage to empty and total miles driven a vehicle. Nothing else"

    Anonymous A., OH (2016 Toyota Highlander Limited 3.5-L V6)

    "display screen will randomly go blank then restart"

    Anonymous, RI (2016 Toyota Highlander XLE 3.5-L V6)
    In-dash navigation system (GPS)

    "Unreliable, freezes up, has always been a problem."

    Anonymous, TX (2016 Toyota Highlander XLE 3.5-L V6)

    "Directional arrow always points North. Doesn't point in the direction you are actually going.m"

    Anonymous A., IL (2016 Toyota Highlander XLE 3.5-L V6)
    Phone pairing (e.g., Bluetooth)

    "About 10 months ago the unit started calling phone numbers from my phones contact list (out of my control). I did a number of things to correct the problem but, including a dealer reset and updating of the system. The problem persists. I had to unpair the phone permanently. All of features of the infotainment center work."

    Anonymous, MI (2016 Toyota Highlander Limited 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "The AC quit completely after 7 years. Had to have the system replaced."

    Anonymous A., NJ (2016 Toyota Highlander Limited 3.5-L V6)
    Blower (fan) motor

    "Rear blower stopped working. Replaced."

    Anonymous A., NH (2016 Toyota Highlander XLE 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    "Both handhelds stopped working more than 2 years ago. Was not the battery."

    Anonymous, OH (2016 Toyota Highlander LE Plus 3.5-L V6)
    Tire pressure monitor

    "over the last several years the system activated and sensors had to be replaced"

    Anonymous, OH (2016 Toyota Highlander LE Plus 3.5-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    CV joint

    "The problem was diagnosed by a damaged boot and leaking grease at about 55000 miles. Immediately repaired and covered under a 3 year extended warranty included with the purchase of the vehicle."

    Anonymous, SC (2016 Toyota Highlander Limited 3.5-L V6)
    Driveshaft or axle

    "Front right drive shaft & axle needed replaced. Was causing a vibration when accelerating."

    Anonymous A., OK (2016 Toyota Highlander XLE 3.5-L V6)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "Bushings in Control Arms and Trailing Arms separated and had to be replaced, costing $3500"

    Anonymous, NH (2016 Toyota Highlander LE 3.5-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Other major engine problem

    "They replaced the seal around timing belt,which was leaking. Had to take out the engine."

    Anonymous A., NH (2016 Toyota Highlander Limited 3.5-L V6)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "Several clips holding the large front (wrap around) (Extends from hood to bumper) clips are not holding"

    Anonymous, NY (2016 Toyota Highlander LE 3.5-L V6)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Seat controls - power

    "The seat had parts that needed to be replaced. It was coming off the rails."

    Anonymous, NC (2016 Toyota Highlander LE 3.5-L V6)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2016 SUVs Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM, VISIBILITY
    Nov 27, 2018
    The ECM damage may result in the engine stalling, increasing the risk of a crash.
    Summary:
    Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
    What should you do:
    Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18E107000
    Potential Number of Units Affected: 8202
    ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
    Oct 24, 2016
    If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
    What should you do:
    Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V775000
    Potential Number of Units Affected: 7056
    EQUIPMENT
    Jun 09, 2016
    An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
    Summary:
    Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
    What should you do:
    SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V420000
    Potential Number of Units Affected: 4253
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