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    Toyota Highlander

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Highlander will be more reliable than the average new car. This prediction is based on data from 2022, 2023 and 2024 models.

    The 2018 Toyota Highlander has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2018 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen freezes up

    "Answered in previous question."

    Anonymous A., MI (2018 Toyota Highlander XLE 3.5-L V6)
    Display screen goes blank

    "had to be replaced"

    Anonymous A., NM (2018 Toyota Highlander XLE 2.7-L 4 Cyl)

    "For no reason, no change in settings,the screen will go blank. By turning the car off and restarting it seems to reset itself. Its only happened a couple times, but it is frustrating."

    Anonymous, IL (2018 Toyota Highlander Limited 3.5-L V6)
    External music device interface (e.g., smart phone, MP3 player)

    "Audio clarity when talking through car audio making a phone call"

    Anonymous, AZ (2018 Toyota Highlander Limited 3.5-L V6)

    "The car does not have Apple Play so it is extremely hard to connect an iPhone for play music. Often it freezes and I cant connect at all. Very bad electronic system."

    Anonymous A., MI (2018 Toyota Highlander XLE 3.5-L V6)
    Hardware replacement

    "Screen, GPS died and had to be replaced"

    Anonymous A., NM (2018 Toyota Highlander XLE 2.7-L 4 Cyl)

    "The display failed to power-up at all. There was no radio, gps etc. Apparently the unit could not be repaired anywhere in our area. Had to purchase a used one."

    Anonymous A., ON (2018 Toyota Highlander XLE 3.5-L V6)

    "The radio /Gps system went blank and wouldnt work. Paid $1000 for a new system"

    Anonymous, NY (2018 Toyota Highlander XLE 3.5-L V6)

    "Had to replace the head unit which cost $1200.00"

    Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)
    In-dash navigation system (GPS)

    "The GPS quit working after working intermittently. I tried a man updated SD card, but the system does not work. I had to replace it with a plug in GPS device."

    Anonymous A., VA (2018 Toyota Highlander XLE 3.5-L V6)

    "Head unit had to be replaced with a refurbished unit for $1400"

    Anonymous A., (2018 Toyota Highlander Limited 3.5-L V6)
    Phone pairing (e.g., Bluetooth)

    "When answering my cell using the Bluetooth I find that callers are not getting clear communication. They often ask if I can call them back later when Im not in my car."

    Anonymous, IL (2018 Toyota Highlander Limited 3.5-L V6)
    Radio

    "Radio works intermittently and seems to be related to the malfunctioning GPS. The message pops up telling me to take it to the dealer."

    Anonymous A., VA (2018 Toyota Highlander XLE 3.5-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "Ive had to replace a brake caliper every year. This has been an issue on previous Toyota vehicles Ive owned. Just seem to go through brakes and especially calipers much more often than other vehicles."

    Anonymous, MI (2018 Toyota Highlander XLE 3.5-L V6)
    Premature brake wear

    "Rear pads and rotors were replaced at approximately 70,000, which was acceptable, but then gain just over 95,000, which absolutely is not. Toyota would do nothing about it although the dealership provided a very minor price break on the 2nd brake job."

    Anonymous, ON (2018 Toyota Highlander Hybrid Limited 3.5-L V6)

    "Brought to dealer with @ 30,000 miles. Needed new brakes and rotors. They also replace struts and calibers. Seemed very odd for such low mileage especially when vehicle mileage was a lot of highway to PA and OH."

    Anonymous, RI (2018 Toyota Highlander XLE 3.5-L V6)
    Rotors

    "Rotors have had to be replaced several times. Seems to be about once a year or so."

    Anonymous, MI (2018 Toyota Highlander XLE 3.5-L V6)

    "had rotors cut last year and this year had front rotors replaced"

    Anonymous, PA (2018 Toyota Highlander Limited 3.5-L V6)

    "Happens when going down a fairly steep grade"

    Anonymous, WV (2018 Toyota Highlander LE Plus 3.5-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Can't see parking lines - hidden by the front of the vehicle. Can't be resolved."

    Anonymous, GA (2018 Toyota Highlander XLE 3.5-L V6)

    "Right/front CV boot cover replacement. July 2023 $552.00"

    Anonymous A., MS (2018 Toyota Highlander LE 3.5-L V6)

    "Drivers visor light blowing fuses. Replacement visor took 3 months to arrive."

    Anonymous, NV (2018 Toyota Highlander XLE 3.5-L V6)

    "Mirrors block drivers vision"

    Anonymous, AR (2018 Toyota Highlander XLE 3.5-L V6)

    "Rear hatch sticks and will not go up or down.,"

    Anonymous, IN (2018 Toyota Highlander XLE 3.5-L V6)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Ball joints

    "I didn't know this was a problem until the dealership reported it during an oil change and check up. Frankly, I doubt the work needed to be done at that time. I don't really trust the dealership but it is convenient for our work schedules."

    Anonymous, WA (2018 Toyota Highlander XLE 2.7-L 4 Cyl)
    Bushings

    "The highlander has only 66,000km . Cost 1200.00 CAD dollars. To fix the problem. Loose steering was noticed."

    Anonymous, MB (2018 Toyota Highlander SE 3.5-L V6)
    Shocks or struts

    "See previous. Basically they replace the front and rear components. Luckily we had an extended warranty so only paid for the premature brake parts"

    Anonymous, RI (2018 Toyota Highlander XLE 3.5-L V6)
    Steering linkage (includes rack and pinion)

    "Middle shaft was replaced."

    Anonymous, TX (2018 Toyota Highlander Hybrid XLE 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Stop-Start battery failure"

    Anonymous, MS (2018 Toyota Highlander Limited)

    "Had to replace the battery twice because the battery would not keep a charge. Something was draining the battery and never got a clear answer as to the cause."

    Anonymous, MD (2018 Toyota Highlander XLE 3.5-L V6)
    Other electrical system problem

    "Liftgate would not open or close fully. Had to push it open or closed. I purchased after market parts becuase of the cost of the OEM parts."

    Anonymous, NC (2018 Toyota Highlander XLE 3.5-L V6)
    Tire pressure monitor

    "Tire pressure monitor stays on all the time. Once dealer said the spare was low on air, but refilling all tires, including spare, didnt correct it. Tire pressure sensor stays lit all the time. Each time I take car in for service Im either told its a sensor issue or its been fixed even though the sensor continues to be activated. I just gave up on it."

    Anonymous A., OH (2018 Toyota Highlander 2.7-L 4 Cyl)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "Started as a flapping noise around the sunroof when driving with the windows lowered. Since has progressed to water leaks around the sunroof. Have spoken to Toyota and it is ridiculously expensive to diagnose, never mind repair"

    Anonymous, ON (2018 Toyota Highlander Hybrid Limited 3.5-L V6)
    Other noises & leaks problem

    "Plastic sun glass case creaked over rough roads. Added felt cover to inside case to better cushion large sun glass frames stopping the plastic on plastic rubbing."

    Anonymous A., (2018 Toyota Highlander XLE 3.5-L V6)
    Seals and/or weather-stripping

    "Driver side exterior mirror was making whistling noise at 40miles or more for over 2years. Removed mirror and added sponge rubber gasket between mirror base and door."

    Anonymous A., (2018 Toyota Highlander XLE 3.5-L V6)
    Squeaks or rattles

    "Rattles emanating from the rear hatch"

    Anonymous A., (2018 Toyota Highlander Limited 3.5-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Transmission leaks

    "Noticed a purple stain on the snow covered driveway. It kept getting bigger. Had it inspected and confirmed a transmission fluid leak. The gasket/seal was replaced."

    Anonymous, ON (2018 Toyota Highlander XLE 2.7-L 4 Cyl)

    "transmission oil coolant line split where it goes close to the front drivers side tire. Line was replaced and fixed the issue."

    Anonymous, ON (2018 Toyota Highlander SE 3.5-L V6)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Paint so thin that bugs damage front hood and bumper even if cleaned in timely manner"

    Anonymous, FL (2018 Toyota Highlander XLE 3.5-L V6)

    "The drive side rocker panel. The paint is coming off. Toyota will not repaint the rocker panel."

    Anonymous, MB (2018 Toyota Highlander SE 3.5-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "Not shifting between gears. Hesitating constantly between gears"

    Anonymous, IL (2018 Toyota Highlander Hybrid XLE 3.5-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Other major engine problem

    "$4800 cost to repair oil leak from timing chain cover. ALL Toyota 2GR engines suffer from this problem sooner or later and Toyota refuses to address it, leaving owners with a $5k repair bill."

    Anonymous, (2018 Toyota Highlander LE 3.5-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    CV joint

    "CV joint boot on right side"

    Anonymous A., TN (2018 Toyota Highlander SE 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2018 SUVs Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    Nov 04, 2020
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V682000
    Potential Number of Units Affected: 1525742
    FUEL SYSTEM, GASOLINE
    Jan 13, 2020
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V012000
    Potential Number of Units Affected: 1830752
    ELECTRICAL SYSTEM, VISIBILITY
    Nov 27, 2018
    The ECM damage may result in the engine stalling, increasing the risk of a crash.
    Summary:
    Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
    What should you do:
    Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18E107000
    Potential Number of Units Affected: 8202
    SERVICE BRAKES, HYDRAULIC
    Apr 03, 2018
    A sudden loss of braking assist can increase the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
    What should you do:
    Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V211000
    Potential Number of Units Affected: 6046
    EQUIPMENT
    Dec 20, 2017
    An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V831000
    Potential Number of Units Affected: 649
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