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    Toyota Highlander

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2019 Highlander is more reliable than other cars from the same model year.

    The 2019 Toyota Highlander has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2019 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Battery discharges for no apparent reason"

    Anonymous, NY (2019 Toyota Highlander XLE 3.5-L V6)

    ""Not a problem, just don't care for the stop and go type engine,""

    Anonymous, KS (2019 Toyota Highlander Limited 3.5-L V6)

    "A/C compressor and rear lift gate"

    Anonymous, FL (2019 Toyota Highlander XLE 3.5-L V6)

    "wheel finish coroded and came off wheel. Toyota disclaimed any fault."

    Anonymous A., WA (2019 Toyota Highlander Limited 3.5-L V6)

    ""The car has an "A" button that shuts down the engine at a red light. It could be dangerous if the the engine is OFF and another vehicle is intending to hit your car.. it takes a half minute to start the car again which might be dangerous. Supposed to save gas consumption. Just ANNOYING!!! Also, automatic transmission is sluggish: doesnt shift smoothly thru the gears....""

    Anonymous, AZ (2019 Toyota Highlander Unsure 3.5-L V6)

    "The flip up drink holder on the middle row captains chair broke due to being cheap plastic. Rendering it useless to hold drinks for those two passengers."

    Anonymous, (2019 Toyota Highlander XLE 3.5-L V6)

    "Door lock actuator failure x2"

    Anonymous, TN (2019 Toyota Highlander Limited 3.5-L V6)

    "Audio navigation doesn't work."

    Anonymous A., WI (2019 Toyota Highlander Limited 2.7-L 4 Cyl)

    "wheels flake. it's a known problem with the highlanders but toyota has opted to do nothing about it."

    Anonymous, IL (2019 Toyota Highlander Limited 3.5-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen goes blank

    ""Beginning in April 2025, the display screen would go blank for no apparent reason. A minute or two later, the screen comes back on. I don't have to do anything; it just comes back on. This only occurs while listening to the radio.""

    Anonymous, WA (2019 Toyota Highlander XLE 3.5-L V6)

    ""The factory entertainment system stopped working suddenly. I waqs informed by the dealer that this was a $6000 repair so I bought an aftermarket system with many more features, although a smaller screen for about $850""

    Anonymous, MA (2019 Toyota Highlander LE 3.5-L V6)
    External music device interface (e.g., smart phone, MP3 player)

    "Since new, the Entune Audio system has had a terrible problem with causing echo toward the far-end of the call (the person not inside the vehicle hears their own voice echoing so bad that they cannot continue the conversation). This forces the driver to pick up the phone and lower the volume enough to halt the echo but not so low that road noise makes the caller's voice too low to be heard. This is a safety issue when driving, because it distracts the driver and causes them to remove a hand from the steering wheel. It occurs every time the Entune audio system is paired via Bluetooth to a smartphone. This problem remains unresolved by Toyota despite its well-known and well-documented existence for over 10 years (Just search for "Toyota Bluetooth Echo" - it happens in all models, but the Entune audio system is the common denominator)."

    Anonymous, CA (2019 Toyota Highlander Limited 3.5-L V6)
    Phone pairing (e.g., Bluetooth)

    "It stopped pairing with our 2apple phones. The dealership put in new software but could only pair one phone but not the other one."

    Anonymous, CA (2019 Toyota Highlander LE 3.5-L V6)
    Speakers

    "had one of the speakers reverberate even though volume wasn't turned on high when the car was only 6 months old. I have not had it fixed as I was told the fix would cost me $700. I have tried changing the bass settings but that didn't help. Some of the radio stations seem to be worse than others."

    Anonymous, NC (2019 Toyota Highlander LE 2.7-L 4 Cyl)
    Voice control commands

    "Since purchase, the system is unable to hear the words spoken by humans correctly. It always returns an incorrect answer to spoken locations! Aggravating!"

    Anonymous, FL (2019 Toyota Highlander XLE 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "Started in 2024 and was annalyzid by Toyota"

    Anonymous, FL (2019 Toyota Highlander XLE 3.5-L V6)
    Other climate system problem

    ""Radiator failed, major leaks, it is not protected.""

    Anonymous, FL (2019 Toyota Highlander Limited 3.5-L V6)
    Refrigerant leaks

    "Line to rear passenger area damaged( unsure how). To install new line was too expensive. It as blocked off. Front AC works fine."

    Anonymous, ON (2019 Toyota Highlander Limited 3.5-L V6)

    ""We have a slow fren leak, in process of identifying where leak is occurring""

    Anonymous, CO (2019 Toyota Highlander XLE 3.5-L V6)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Seat controls - power

    "The front passenger seat power control no longer works. Because of the high cost to repair, we have not fixed it. It has been at least 18 months that it has not worked."

    Anonymous, NY (2019 Toyota Highlander Limited 3.5-L V6)

    ""The trim around the bottom of the driver's seat, quick houses the driver's seat controls, has broken (plastic).""

    Anonymous, VA (2019 Toyota Highlander LE Plus 2.7-L 4 Cyl)

    "The track that the driver seat moves on is not working right. Sometimes it will not move. Dealer told me it may need to be replaced at a cost of at least $2,000. I try only to move it when no one is in the seat to reduce its work load."

    Anonymous, MI (2019 Toyota Highlander XLE 3.5-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Premature brake wear

    "I wasnt anticipating replacing my front pads/rotors at 25000 miles"

    Anonymous, CT (2019 Toyota Highlander Limited 3.5-L V6)
    Regular brake failure

    "Fused"

    Anonymous, NC (2019 Toyota Highlander SE 3.5-L V6)
    Rotors

    "New rotors and pads"

    Anonymous, (2019 Toyota Highlander Limited 3.5-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Alignment

    "From driving on dirt roads the car needed alignment which I learned at a regular maintenance service."

    Anonymous A., VA (2019 Toyota Highlander XLE 3.5-L V6)
    Shocks or struts

    "Rear shock absorber was leaking oil and required replacing. Auto dealer repair shop found the problem at a normal maintenance appointment and we had the 2 rear shock absorbers replaced immediately along with an alignment."

    Anonymous, TX (2019 Toyota Highlander XLE 2.7-L 4 Cyl)
    Wheel bearings

    ""Wheel bearing went bad. Upon replacement garage said the hub was bad, which caused the bearing to go.""

    Anonymous A., (2019 Toyota Highlander XLE 3.5-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "Trim keeps loosing up"

    Anonymous, MN (2019 Toyota Highlander XLE 3.5-L V6)
    Paint (fading, chalking, cracking, or peeling)

    "After I had the vehicle for several months, maybe close to a year I noticed on the back corner panel on the passenger side the paint peeling up. It makes me wonder if the car had been in an accident and not reported. It had a certification on it that it had been in no accidents and I also noticed later that the windshield was a cheap replacement."

    Anonymous, NM (2019 Toyota Highlander Limited 3.5-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Other minor transmission & clutch problem

    "The brief hesitation when gas pedal is pressed has been ever since we got it. No one has been able to correct it. Once it's going, the acceleration is great! So we just live with it."

    Anonymous, PA (2019 Toyota Highlander Hybrid XLE 3.5-L V6)
    Rough shifting

    ""Case continues to hesitate when shifting at lower speeds, especially when the car slows down and then you try to accelerate. The transmission doesnt immediately engage and then surges when it finally engages.""

    Anonymous A., (2019 Toyota Highlander XLE 3.5-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "The DEALER used dealer purchased insurance to buy a replacement engine (3 cylinders went bad). Toyota would stand behind this bad,obviously defective,engine. It had less than 100,000 miles"

    Anonymous, MS (2019 Toyota Highlander Limited 3.5-L V6)
    Other major engine problem

    "The timing chain cover has developed a leak."

    Anonymous, WA (2019 Toyota Highlander SE 3.5-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    ""New transmission at 82000 miles, and adjusted sunroof two times and replaced glass the third trip in and adjusted for recuring water leaks the forth time.""

    Anonymous, (2019 Toyota Highlander XLE 3.5-L V6)
    Squeaks or rattles

    ""Somewhere in the rear trunk area, maybe where the tools are stored, rattles continuously unless we are on a very smooth road. All the tools are in correct slots, everything closes up tight, but it continues. Started about 3 years ago. Haven't taken it in for service as that's a minor issue, and there is not a dealership within 50 miles.""

    Anonymous, TX (2019 Toyota Highlander XLE 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    ""Two electrical issues with the hatch. First, the hatch release button on the dash quit working. The button on the hatch itself still works. Second, the button that releases the window on the hatch quit working. It is located on the exterior of the hatch. The ability to open the top of the hatch (the window) and not the whole hatch was a helpful feature.""

    Anonymous, MN (2019 Toyota Highlander XLE 3.5-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "The high-pressure fuel pump serving the fuel injectors had to be replaced because it made the car stall and lit up the dash with error messages and lights."

    Anonymous A., NY (2019 Toyota Highlander Limited 3.5-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Other driveline problem

    "Both axles replaced"

    Anonymous, TX (2019 Toyota Highlander XLE 3.5-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    ""the timing chain cover was found to be leaking oil. A internet search of this identified that it is a fairly common issue with the 3GRFE 3.5 L V6 engine. The fix is extremely costly because the whole engine and transmission with sub frame needs to be removed to access the cover. The issue has been around for many years, yet Toyota has not addressed it.""

    Anonymous, WA (2019 Toyota Highlander SE 3.5-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    ""At approximately 95,000 miles the car developed a whining/humming noise while accelerating. The dealer informed me a component of the transmission is bad, and I need a new transmission. I have since discovered many reports online of this transmission issue in 2015-2023 Highlanders. I went to AAMCO who did a rebuild. Finding and receiving parts took 2 weeks. I am disappointed that Toyota has not issued a recall.""

    Anonymous, MO (2019 Toyota Highlander XLE 3.5-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    2019 SUVs Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Engine Major
    NA
    Engine Minor
    NA
    Engine Cooling
    NA
    Engine Electrical
    NA
    Transmission Major
    NA
    Transmission Minor
    NA
    Drive System
    NA
    Fuel System/Emissions
    NA
    Exhaust
    NA
    Suspension/Steering
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    Nov 04, 2020
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V682000
    Potential Number of Units Affected: 1525742
    FUEL SYSTEM, GASOLINE
    Jan 13, 2020
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V012000
    Potential Number of Units Affected: 1830752
    EQUIPMENT
    Mar 27, 2019
    If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
    Summary:
    Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V244000
    Potential Number of Units Affected: 3634
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