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    Toyota Highlander

    EPA MPG: 23 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Highlander will be more reliable than the average new car. This prediction is based on data from 2022, 2023 and 2024 models.

    The 2021 Toyota Highlander has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2021 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The automatic hatch back didnt work when it was cold outside."

    Anonymous, FL (2021 Toyota Highlander XLE 3.5-L V6)

    "Trim peeling off, sealant strip at cargo hatch coming off,"

    Anonymous, GA (2021 Toyota Highlander Platinum 3.5-L V6)

    "Passenger side front windshield is blurry. I haven't addressed it yet with the dealer."

    Anonymous, CA (2021 Toyota Highlander XLE 3.5-L V6)

    "Rear hatch has trouble opening"

    Anonymous, CO (2021 Toyota Highlander XLE 3.5-L V6)

    "Automatic Hatch 'stutters' occasionally when opening or closing"

    Anonymous, AL (2021 Toyota Highlander Platinum 3.5-L V6)

    "Door panel required replacement. Also navigation system was not working properly"

    Anonymous, MT (2021 Toyota Highlander Platinum 3.5-L V6)

    "Bumper not attached well recall currently"

    Anonymous A., NC (2021 Toyota Highlander Platinum 3.5-L V6)

    "Front facia panel fell off, subject to a later recall"

    Anonymous, KY (2021 Toyota Highlander Platinum 3.5-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Parking brake

    "Around 40,000 miles on vehicle a loud squeal was heard when putting the vehicle in Park and releasing the brakes. Repair included replacing both left and right rear electric parking brake actuators and rear brake calipers. Cost came to $3,300. Fortunately, I had purchased a service warranty which covered most of it."

    Anonymous, MI (2021 Toyota Highlander XLE 3.5-L V6)
    Pulsation or vibration

    "Husband scuffed up pads and rotors since Toyota said they were bad. Buttoned up car, and car refused to start. Had to have towed to Toyota. They wanted $800 to reset code."

    Anonymous, AZ (2021 Toyota Highlander Platinum 3.5-L V6)
    Rotors

    "Vibration felt when using brakes on a long downhill stretch (several miles) at highway speeds. Would get progressively worse with repeated use due to brakes heating up. Rotors were turned and the vibration is no longer present."

    Anonymous A., OR (2021 Toyota Highlander Platinum 3.5-L V6)

    "We thought we needed an alignment so we took our vehicle in to be checked out and they informed us that we needed rotors on our back wheels."

    Anonymous A., TX (2021 Toyota Highlander XLE 3.5-L V6)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "Water comes in vehicle through defective roof rail clips and d seals which causes water to go into the A pillars and makes them wet where the airbags are located."

    Anonymous A., WV (2021 Toyota Highlander 3.5-L V6)
    Other noises & leaks problem

    "It started right away. Toyota tried fixing twice to no avail. The problem is apparently due to a sheet metal design in the hood area and the weather stripping can't eliminate the sound."

    Anonymous, OH (2021 Toyota Highlander LE 3.5-L V6)

    "No other problems"

    Anonymous, KY (2021 Toyota Highlander Limited 3.5-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "Screen display is too small for practical use. Audio and "contacts" information takes up a majority of the screen."

    Anonymous, TX (2021 Toyota Highlander Platinum 3.5-L V6)
    In-dash navigation system (GPS)

    "GPS is pretty worthless; Display for GPS is too small. Audio information takes up most of the screen."

    Anonymous, TX (2021 Toyota Highlander Platinum 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Refrigerant leaks

    "I bought the car in May 2023. Within 3 months of buying the car, the A/C quit. I took the car back to the dealer to get it fixed under the warranty. They said they put dye in the system to find a leak and recharged the refrigerant. Beginning this summer the A/C failed. The dealer recharged the system and billed me $350. They said they found no leak. Within three months the A/C failed again. This time I took it to alocal garage which charged me $150."

    Anonymous A., RI (2021 Toyota Highlander LE 3.5-L V6)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Seat belts

    "defective sensors would chime to fasten the belt when no one was in the seat"

    Anonymous, ON (2021 Toyota Highlander Limited 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    "Coincided with brake problem. Car was dead as a doornail after working on brakes. Complete electrical system failure."

    Anonymous, AZ (2021 Toyota Highlander Platinum 3.5-L V6)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    2021 SUVs Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    TIRES
    Jun 18, 2024
    Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
    Summary:
    Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
    What should you do:
    SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V452000
    Potential Number of Units Affected: 4763
    AIR BAGS
    Dec 20, 2023
    An air bag that does not deploy during a crash increases the risk of injury.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
    What should you do:
    Dealers will inspect and replace the sensor as necessary, free of charge. Owner letters were mailed October 31, 2024. Multiple phases are planned through 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V865000
    Potential Number of Units Affected: 999901
    STRUCTURE
    Oct 26, 2023
    A detached front bumper cover can become a road hazard, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
    What should you do:
    Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V720000
    Potential Number of Units Affected: 750795
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