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    GREEN CHOICE

    Toyota Prius Prime

    EPA Range: 25 miles
    EPA MPG: 54 mpg

    Reliability

    Overall Reliability

    We expect the 2024 Prius Prime will have about average reliability when compared to the average new car. This prediction is based on data from 2023 and 2024 models and the Toyota brand score.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Toyota Prius Prime owners. The owner comments describe problems respondents experienced with this vehicle.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "Calipers did not retract brake pads routinely."

    Anonymous A., OH (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)
    Premature brake wear

    "My car started making a noise like a plastic bag was dragging underneath the car and the frequency increased as I drove faster. The brakes and rotors had rusted and required replacement."

    Anonymous, NY (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

    "Brake pads rusted and had to be replaced. They probably rusted from disuse due to regenerative braking. The dealer noticed the problem when I took the car in for an oil change."

    Anonymous A., MA (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

    "Brakes wore out quickly although brake use was gentle and deliberate."

    Anonymous A., OH (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Battery kept draining and I couldnt start the car. Dealer said kept saying the battery tested fine. Needed to buy a new battery."

    Anonymous, CA (2017 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)
    Interior lights

    "For the last year, the switch that controls when the overhead lights are on has a loose wire or connection. The interior lights don't always come on when a door is opened. If I lightly touch the switch, the lights flicker and sometimes stay on."

    Anonymous A., NY (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)
    Keyless entry

    "The doors will unlock intermittently themselves, for about the last 3 years."

    Anonymous A., CA (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

    "The driver side automatic locking mechanism does not work and requires manual locking. Keyless unlocking typically requires the electrical to go haywire and lock unlock all doors for 5-10times before stopping. I have to unlock the drivers side door by entering through a different door."

    Anonymous A., OR (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other exhaust system problem

    "Two weeks ago I suffered engine high temperature alarm. Towed to dealer. Diagnosed. Repaired for $1800."

    Anonymous, CT (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)
    Other/unsure

    "Mice nesting, pooping in cabin air filter due to soy bean product used in the insulation of the electric cables. Used sticky mouse traps under hood and under car. Changed filter as needed. Placed steel wool,atop,air filter. Happens 2x year"

    Anonymous, MD (2017 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)

    "Navigation system gives wrong information"

    Anonymous, NY (2017 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen goes blank

    "At random time, the radio/infotainment system resets and restarts the 11" screen. Can not connect it with any action on my part."

    Anonymous, OH (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)
    Phone pairing (e.g., Bluetooth)

    "For the last year, I get an error message when I attempt to use Bluetooth. The error message appears to be a factory error message indicating that the car's microphone has been disconnected. This completely disables all phone pairing."

    Anonymous A., NY (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Other paint & trim problem

    "clearcoat peeling of shiny black exterior"

    Anonymous, NY (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)
    Paint (fading, chalking, cracking, or peeling)

    "out side of car exterior"

    Anonymous, NY (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

    EV Battery

    What Owners Say

    Electric/hybrid battery pack replacement

    "Prolem was wiyh an "auxiliary" battery, not the major hybrid nor the standard 12V battery."

    Anonymous A., PA (2017 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "Find the driver seat to be extremely uncomfortable. I cannot drive the car for long distances without my neck and back hurting."

    Anonymous, RI (2017 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Tire wear is uneven

    "It has to get tire alignment every time it gets new tires and they wear out the tires very fast and they can never solve the small vibration. It has at highway speeds. Its been to three different dealerships a few times to try and solve the problem."

    Anonymous, NY (2017 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2017 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Electric Motor
    EV Battery
    EV Charging
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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