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We expect the 2024 Prius Prime will have about average reliability when compared to the average new car. This prediction is based on data from 2023 and 2024 models and the Toyota brand score.
The Reliability score is based on our latest subscriber survey of 2018 Toyota Prius Prime owners. The owner comments describe problems respondents experienced with this vehicle.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
"Front and rear disc brakes and pads worn out after only 71000 KM !!! This is not acceptable !"
Anonymous A., QC (2018 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"Outdating of navigation system. Impossible to replace the SD card to update with aftermarket product. An example of the out of date nav system is that it consistently directs me to exit which no longer exists from a major roadway here in Seattle. No worries -- i am local."
Anonymous A., WA (2018 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)"The carbon filter in the fuel filler line was saturated with water and caused the CEL light to come on."
Anonymous A., MA (2018 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)
"I park at curb. Have to run charging cord connected to extension cord across sidewalk to plug on house. Have to plug in at house b/c (1) not all charging stations have plugins that match my plugin (2) I don't have time to just sit and wait while it charges even if I could find one that works with my car."
Anonymous, BC (2018 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)"Tried several charging stations around town only to find that one size does not fit all. Could not find a station that could connect with my car."
Anonymous, BC (2018 Toyota Prius Prime 1.8-L 4 Cyl plug-in hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"all displays go blank intermittently, including while driving"
Anonymous, OR (2018 Toyota Prius Prime Premium 1.8-L 4 Cyl plug-in hybrid)Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"Battery abruptly failed. Difficult finding replacement."
Anonymous A., MI (2018 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
"The finish on the black plastic panels on the sides next to the hatch is flaking off."
Anonymous, NY (2018 Toyota Prius Prime Premium 1.8-L 4 Cyl plug-in hybrid)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
"The drivers seat track jammed and had to be replaced. A quarter may have fell from the console and caused the problem."
Anonymous A., MD (2018 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"Expensive to service"
Anonymous A., MI (2018 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)