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    GREEN CHOICE

    Toyota Prius Prime

    EPA Range: 39 miles
    CR MPG:

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Predicted Reliability

    We expect the 2024 Prius Prime will have about average reliability when compared to the average new car. This prediction is based on data from 2023 and 2024 models and the Toyota brand score.

    The 2024 Toyota Prius Prime has been recalled 2 times by NHTSA. View Recalls

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2024 Toyota Prius Prime owners. The owner comments describe problems respondents experienced with this vehicle.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "12V battery dead, had to jump start. Going to dealer in 2 days."

    Anonymous, DE (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    "The issue occurred before we took delivery which caused a delay. Its our understanding that the 12v battery was too low to start the hybrid system. When they tried to boost it they caused damage to other components which took over a week to get in and finally repair. It has been fine since."

    Anonymous, BC (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    "In the past two months the Prius was unable to start 3 separate times due to a dead 12 volt battery. On all three occasions the 12 volt and the traction battery were charged full the evening before and 8-10 hours later in the morning the 12 volt battery was dead. The car is currently in Toyota again for diagnostic work but so far no resolution to the cause"

    Anonymous, BC (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)
    Other electrical system problem

    "This problem likely occurred after the dealership tried to boost the 12v battery."

    Anonymous, BC (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    In-dash navigation system (GPS)

    "I can get maps delivered but no voice to explain or tell me the directions"

    Anonymous, NY (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Manufacturer recall for software update to stop rear doors from opening while car moves."

    Anonymous, OH (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    New Models Predicted Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Electric Motor
    EV Battery
    EV Charging
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    EQUIPMENT
    Jul 23, 2024
    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
    Summary:
    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
    What should you do:
    GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V548000
    Potential Number of Units Affected: 33848
    ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
    Apr 17, 2024
    A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
    What should you do:
    Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V274000
    Potential Number of Units Affected: 55690
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