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    GREEN CHOICE

    Toyota Prius Prime

    EPA Range: 39 miles
    EPA MPG: 48 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2024 Prius Prime is more reliable than other cars from the same model year.

    The 2024 Toyota Prius Prime has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2024 Toyota Prius Prime owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "Apple CarPlay does not automatically pair wirelessly on occasion"

    Anonymous, BC (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    ""This may all be user error, but we've found that if the iPhone that is connected to the car's system is used for anything else (eg, playing a game, checking email, etc.), the concurrent function on the car is disturbed. EG - if we're listening to the radio, any manipulation on the phone leads to the radio stopping.""

    Anonymous, MA (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)
    Display screen freezes up

    ""Toyota map screen sometimes freezes or is incomplete (image partially disappears, or map background isn't complete although pointer remains visible). We've recently stopped using the Toyota map (at one year, that function becomes subscription-only - kinda annoying in itself) - and so far the maps from the iPhone (Google or Apple) seem not to be doing this.""

    Anonymous, MA (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)
    Display screen goes blank

    "Toyota replaced it a few months ago"

    Anonymous, 99 (2024 Toyota Prius Prime SE 2.0-L 4 Cyl plug-in hybrid)

    "About a year after buying the car, the screen will randomly go blank, and remain blank for a couple minutes, seemingly so the computer can "reboot". During this time, Android Auto and the radio do not work. It happens a couple times a month. The problem has not been resolved."

    Anonymous, WA (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)
    Phone pairing (e.g., Bluetooth)

    "The car has had this problem from the start. The problem occurs about half of the time, continuing to this day. The car does not recognize the paired phone, thus Android Auto maps don't work, bluetooth calls don't work, bluetooth music doesn't work."

    Anonymous, WA (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)
    Radio

    "it won't always come on when I want it to. sometimes I have to turn off the car and restart it, then it seems fine."

    Anonymous, CA (2024 Toyota Prius Prime SE 2.0-L 4 Cyl plug-in hybrid)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Windshield looked like it went through a sand storm in several places. Was a problem when the sun hit it and on coming traffic at night."

    Anonymous, VA (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    "12-volt battery failure due to having electric charger attached for too long during really cold weather. Battery was replaced since the car was still under warranty. Suggested I purchase a trickle charger to keep it from happening again."

    Anonymous, MO (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    ""in the first week, the 12 volt battery was dead. Dealer replaced the battery. After another week that battery was dead. Dealer held car for 3 weeks while they diagnosed the problem (a bad DCM) The part had to be ordered, which took 2 weeks. One week after part replaced, the battery was dead. Dealer charged the battery and tightened the terminals. The next day, the battery was dead again. Had the car towed to a different dealer. They replaced the 12 volt battery; but held the car overnight. The next day the new battery was seriously depleted. They held the car for 3 weeks and (working with Toyota) diagnosed a bad DCM, which had to be ordered. Car was finally repaired after spending 7 and weeks at dealership. Neither dealer would provide me with a loaner car while these warranty repairs took place. Browsing the internet, I see that many 2024 Prius Prime owners have this same problem.""

    Anonymous, OR (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Seat controls - power

    ""The seat automatically backs up when its turned off and the seat belt releases. On my car it returns to the set position half the time, the rest of the time I have to manually move the seat. Clearly not life and death, but really annoying""

    Anonymous, NH (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack replacement

    "Battery that operated car starting failed and was replaced"

    Anonymous, CA (2024 Toyota Prius Prime XSE 2.0-L 4 Cyl plug-in hybrid)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2024 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Electric Motor
    EV Battery
    EV Charging
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    BACK OVER PREVENTION
    Oct 30, 2025
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    What should you do:
    Dealers will update the parking assist software, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 16, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V744000
    Potential Number of Units Affected: 1024407
    EQUIPMENT
    Jul 23, 2024
    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
    Summary:
    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
    What should you do:
    GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V548000
    Potential Number of Units Affected: 33848
    ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
    Apr 17, 2024
    A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
    What should you do:
    Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V274000
    Potential Number of Units Affected: 55690
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