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    GREEN CHOICE

    Toyota Prius

    EPA MPG: 48 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Prius will be more reliable than the average new car. This prediction is based on data from 2023 and 2024 models.

    The 2014 Toyota Prius has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "splash guard under front bumper came off"

    Anonymous, NC (2014 Toyota Prius 1.8-L 4 Cyl hybrid)

    "The oil pan glue failed and therefore the pan split along the seam between the two halves of the pan"

    Anonymous A., WY (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)

    "The front end is too close to the ground. A piece fell off the front after it had hit too many curbs."

    Anonymous, IL (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

    "Replace 12v battery and windshield got cracked by a rock. Not real serious."

    Anonymous, IL (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

    "Burning a little oil."

    Anonymous, KS (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

    "gas mileage has dropped considerably to 44 mpg from 50 mpg"

    Anonymous A., AZ (2014 Toyota Prius Four 1.8-L 4 Cyl hybrid)

    "First it was the right wheel bearing. Second the head gasket cost more than the car is worth. Driving it around town only until it dies. Very disappointed."

    Anonymous, SC (2014 Toyota Prius Unsure)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "12V battery died causing the entire car to stop working. Had to get it towed to the dealer. replaced battery. $$$. This is the 2nd time I had this problem in the last 5 years. PISS POOR Design."

    Anonymous, FL (2014 Toyota Prius Five 1.8-L 4 Cyl hybrid)
    Gauges

    "I think the mileage spent is not properly measured by the mileage gauge."

    Anonymous, CA (2014 Toyota Prius Four Unsure)
    Headlights

    "I have had to change one of the headlights three times."

    Anonymous, CA (2014 Toyota Prius Four Unsure)
    Other electrical system problem

    "It rained into the driver's side window. After that you could only lower the rear windows from the driver's control panel. You couldn't raise them. You can still raise and lower them from the window switches in the rear. We just left it like that, because it's a several hundred dollar repair."

    Anonymous A., IL (2014 Toyota Prius Unsure)

    "Would not start. Small wire broken"

    Anonymous A., KS (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

    EV Battery

    What Owners Say

    Electric/hybrid battery pack cooling problem

    "The hybrid systems generally aren't built to withstand a Phoenix summer. Increasingly, cars need to be able to work in temperatures persistently exceeding 100F. For much of summer 2024, due to workplace conditions, I have had to park my Prius in unshaded lots where the ambient temp (not the pavement) exceeds 120F. Maybe not all at once, but the electronics do melt."

    Anonymous, AZ (2014 Toyota Prius 1.8-L 4 Cyl hybrid)
    Electric/hybrid battery pack replacement

    "The stupid car left me stranded several times without warning. I wasn't even aware of what the problem was. This is not good for a widow who doesn't have anyone to call or help her."

    Anonymous, FL (2014 Toyota Prius Five 1.8-L 4 Cyl plug-in hybrid)

    "Original battery lasted to around 134000 miles. Started getting OBD II codes and eventually got all the lights that indicate a failing battery."

    Anonymous, AL (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Emission control devices (includes EGR)

    "EGR pipe and EGR ports on the intake plenum were clogged with crusty carbon buildup. I use only top tier gasoline and change the oil every 5,000 miles. Not sure how this became an issue but it certainly affected the performance and efficiency of my car."

    Anonymous, ME (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid)
    Fuel injection system

    "Two weeks ago, car would shake & shudder when pressing the gas pedal from a complete stop. Had the spark plugs and spark plug boots replaced. About a week later, problem reoccurred and the cylinder #1 fuel injector failed. Had to replace it at the dealership."

    Anonymous, ME (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Paint clouding on rear spoiler now has to be sanded and painted"

    Anonymous, CA (2014 Toyota Prius 1.8-L 4 Cyl hybrid)
    Rust

    "Rust started coming up through the paint on the roof. The dealer stated that they won't repair rust. We found an auto paint shop that would. We're disappointed. Over the decades, we've had other vehicles (the Saturn we had before this) that lasted twice as long without any rust whatever. I ascribe this to the common problem with modern capitalism: enshittifaction. Make something, but each year make it cheaper and cheaper and cheaper. Quality doesn't matter, only cheapness and greedy profit-taking."

    Anonymous A., HI (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "stopped working"

    Anonymous, ME (2014 Toyota Prius 1.8-L 4 Cyl hybrid)

    "Pressure testing of the A/C system indicated that the problem was not a simple refrigerant leak and would likely cost many hundreds of dollars to fix. Based on this information, We have decided to trade this car in for an EV."

    Anonymous, MD (2014 Toyota Prius Plug-in 1.8-L 4 Cyl plug-in hybrid)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "Right front fender liner broke in half when something on the road bumped up into it. Still not resolved, communicating with the dealer is difficult."

    Anonymous A., HI (2014 Toyota Prius Two 1.8-L 4 Cyl hybrid)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Head gasket

    "Head gasket developed a leak, which required a re-build of the engine. The car was able to be driven, but was performing poorly. Cost to repair was $5,000."

    Anonymous, AZ (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Phone pairing (e.g., Bluetooth)

    "Sometimes pairing the phone via Bluetooth to play music or call doesnt work at first after starting the car. Sometimes it required turning the car off and restarting to get it to work. It doesnt require a repair , but its a little annoying."

    Anonymous, OR (2014 Toyota Prius Three 1.8-L 4 Cyl hybrid)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Squeaking

    "Spring of 2024. Squeaked every time braked. Resolved in early summer 2024"

    Anonymous, MI (2014 Toyota Prius Plug-in 1.8-L 4 Cyl hybrid)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Ball joints

    "I guess a car that's been driven 200,000 miles gets some wear and tear on it's joints--kinda like my joints after 75 years."

    Anonymous A., TX (2014 Toyota Prius 1.8-L 4 Cyl hybrid)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    2014 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    HYBRID PROPULSION SYSTEM
    Jun 24, 2020
    An unexpected hybrid power system shut down may increase the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
    What should you do:
    Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V369000
    Potential Number of Units Affected: 266638
    HYBRID PROPULSION SYSTEM
    Oct 04, 2018
    If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
    What should you do:
    Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V684000
    Potential Number of Units Affected: 807329
    HYBRID PROPULSION SYSTEM
    Nov 15, 2017
    The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
    What should you do:
    Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V718000
    Potential Number of Units Affected: 39915
    ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
    Feb 12, 2014
    The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
    Summary:
    Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
    What should you do:
    Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V053000
    Potential Number of Units Affected: 698457
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