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GREEN CHOICE
We expect the 2025 Prius will be more reliable than the average new car. This prediction is based on data from 2023 and 2024 models.
The Reliability score is based on our latest subscriber survey of 2020 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"Small battery and the tires needed to be replaced at about 26000 miles."
Anonymous, IL (2020 Toyota Prius XLE 1.8-L 4 Cyl hybrid)"Have had to replace plastic shield under the engine more than once as vehicle is so low the shield gets torn loose or ripped by simple parking lot bumpers."
Anonymous, CA (2020 Toyota Prius 1.8-L 4 Cyl hybrid)Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"Apparently 12 V battery goes out after 3 to 4 years. When we had our car taken in for our 30,000 mile service at a Toyota Service Center, we were told that the 12 V battery needed to be replaced."
Anonymous, CA (2020 Toyota Prius Limited 1.8-L 4 Cyl hybrid)"The car cannot start after I didn't drive it for 7-8 days (away on vacation). The service representative said it's normal - he suggested that I should drive the car every other day. It doesn't make sense to me. Thus the problem is still not fixed. I am constantly worried about what I should do next time when I need to be away on vacation and cannot drive for more than a week, then my car won't start after I return from vacation."
Anonymous, CT (2020 Toyota Prius 1.8-L 4 Cyl hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"It pairs successfully sometimes with my phone, and doesn't work sometimes. When it doesn't work, I often need to shut off my car and re-start again to make the Bluetooth connect successfully."
Anonymous, CT (2020 Toyota Prius 1.8-L 4 Cyl hybrid)Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
"Since the front bumper rides lower than the back bumper on a Toyota Prius, it often gets snagged or bumped, which then lets the trim separate from the body. If we had a low bump or a low curb, we have to watch that we dont crack the trim of the front bumper."
Anonymous, CA (2020 Toyota Prius Limited 1.8-L 4 Cyl hybrid)Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"Tires. Flat tire right rear after first 2 months of owning car. Just had to replace all 4 tires. They should have lasted longer than 4 years."
Anonymous, CA (2020 Toyota Prius 1.8-L 4 Cyl hybrid)