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We expect the 2025 Prius will be more reliable than the average new car. This prediction is based on data from 2023 and 2024 models.
The Reliability score is based on our latest subscriber survey of 2023 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"One of the tires had a puncture a few months ago and it was not possible to find a replacement tire"
Anonymous, TX (2023 Toyota Prius XLE 2.0-L 4 Cyl hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"My phone no longer connects wirelessly to CarPlay. I can use airplay if connected via usb. It might be that the initial subscription for wifi ability ended and the wireless feature used that, but if so, neither the dealer nor the Toyota website explained this. Additionally, every time I start the car, I have to click on prompts on both my phone and the display which is really annoying because even though I click on them, the wireless airplay still doesn't work."
Anonymous A., IL (2023 Toyota Prius XLE 2.0-L 4 Cyl hybrid)"The display screen went consistently blank after about 3000 km. It had to be replaced by the Toyota dealership."
Anonymous A., ON (2023 Toyota Prius Limited 2.0-L 4 Cyl hybrid)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
"Hatch has a weak, pliable plastic piece that cracks easily. Dealership replaced it for free under warranty."
Anonymous, VA (2023 Toyota Prius XLE 2.0-L 4 Cyl hybrid)Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Electric drive failure, replacement or malfunction.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
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"The tire is low profile and got a flat driving.on a highway, no abnormal surface. No spare in car, hard time getting right size. Was almost stuck out of town due to damage to inner tire and the rare size of tire. No room for a spare in the car due to design. Not happy with this."
Anonymous A., PA (2023 Toyota Prius LE 2.0-L 4 Cyl hybrid)