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GREEN CHOICE

Toyota Prius

EPA MPG: 49 mpg
Average Retail Price
$26,925 - $34,750

RECALL ALERT:
There are 2 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

We expect the 2025 Prius will be more reliable than the average new car. This prediction is based on data from 2023 and 2024 models.

The 2024 Toyota Prius has been recalled 2 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2024 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Other/unsure

"safety recall for rear doors"

Anonymous, VA (2024 Toyota Prius 2.0-L 4 Cyl hybrid)

"Toyota only furnished one key fob when I took delivery of this vehicle ostensibly due to a supply chain issue. It has been four months, and Toyota still has not furnished the second key fob in spite of repeated calls to the manufacturer."

Anonymous, NY (2024 Toyota Prius LE 2.0-L 4 Cyl hybrid)

"Cannot fill the gas tank"

Anonymous A., OH (2024 Toyota Prius Limited 2.0-L 4 Cyl hybrid)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

What Owners Say

Phone pairing (e.g., Bluetooth)

"The car periodically recognizes my phone but does not connect to it. I have to go into bluetooth settings to reconnect it. It will hook up automatically for a few times, and then I have to rehook it."

Anonymous, WA (2024 Toyota Prius LE 2.0-L 4 Cyl hybrid)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Fuel gauge/sender

"The empty tank sensor goes on when there is nearly 3 gallons left in the tank. This appears to be a known and wide problem with the 2024 Prius. The owners manual states that this car has a 10.6 gallon tank, but Toyota is saying it is now 10.5. When contacted, they indicated that they believe this is "expected behavior" and are warning the driver so that they don't run out of gas. 2.0 gallons missing on 10.6 is 24.8% of the gas tank that is inaccessible. Toyota advertised 567 mile range on that car and we are only getting 358 miles per tank. On the owner's message boards, I am hearing from other owners that are willing to drive the car 90 miles past empty. Toyota says that they car needs the gas to "keep the fuel pump cool", but that safety precaution is never mentioned on the web site, in the owner's manual, and my dealer knew nothing about it. With nearly 25% of the tank unusable, I believe that Toyota has made an error with their gauge and is unwilling to acknowledge the problem. This is an area where public pressure may be necessary to push Toyota into fixing the problem."

Anonymous A., OH (2024 Toyota Prius Limited 2.0-L 4 Cyl hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

What Owners Say

Problem(s) fueling the tank

"This is a derivative of the prior issue. When empty, the car will only hold about 8 gallons."

Anonymous A., OH (2024 Toyota Prius Limited 2.0-L 4 Cyl hybrid)

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

/ 5

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

2024 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Toyota vs. Other New Car Brands Reliability

Reliability History
* Redesign year
15
16*
17
18
19
20
21
22
23*
24
Overall Reliability Verdict

POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
EQUIPMENT
Jul 23, 2024
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Summary:
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
What should you do:
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V548000
Potential Number of Units Affected: 33848
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
Apr 17, 2024
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
What should you do:
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V274000
Potential Number of Units Affected: 55690
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