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    GREEN CHOICE

    Volkswagen Jetta

    EPA MPG: 32 mpg

    RECALL ALERT:
    There are 7 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Jetta has about average reliability compared to other cars from the same model year.

    The 2017 Volkswagen Jetta has been recalled 7 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "It failed completely about 500 miles ago."

    Anonymous, OH (2017 Volkswagen Jetta GLI 1.8-L 4 Cyl turbo)
    Display screen freezes up

    "Any time the outside temperature is above 70 degrees or the car is sitting in direct sun for more than an hour the display screen freezes. The touch screen does not work at all during those times and the screen needs to be totally reset to work."

    Anonymous, MA (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    "Almost always, the display screen needs to be reset in order for the touchscreen to work."

    Anonymous, FL (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    "Touch screen stopped responding. Told by VW Id have to replace the whole radio for the ridiculous amount of $1200."

    Anonymous A., NY (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    "Display Touch screen is dead in about 50% of the screen, so it won't work with selecting options. Sometimes it just locks up and you have to do a hold on the power switch to reset it and start, but the touch capabilities of the screen makes it disappointing to use."

    Anonymous, NC (2017 Volkswagen Jetta SEL 2.0-L 4 Cyl turbo)
    Hardware replacement

    ""In 2022 the main display screen stopped responding to touch controls, which is the primary way to interface with the screen. As a result I am locked out of major functionality and cannot add new devices until the screen is replaced.""

    Anonymous, NJ (2017 Volkswagen Jetta SE Unsure)
    Heads-up display

    ""Inaccurate interaction with the touch screen. Replaced the unit, and is working fine now.""

    Anonymous, PA (2017 Volkswagen Jetta Unsure 1.4-L 4 Cyl turbo)
    Other in-car electronics problem

    "The light being out making ACC and forward collision warning "unavailable" happened twice. Each time it was a different light"

    Anonymous, NY (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Phone pairing (e.g., Bluetooth)

    "Related to Car Play"

    Anonymous, OH (2017 Volkswagen Jetta GLI 1.8-L 4 Cyl turbo)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    "Injector failed and was replaced at 160000 miles"

    Anonymous A., (2017 Volkswagen Jetta S 1.4-L 4 Cyl turbo)
    Fuel pump

    "Failed at 160000 miles"

    Anonymous A., (2017 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Heated or cooled seats

    ""According to dealer, not an easy fix. Would require taking apart seats to determine faulty area. Excessive labor charges""

    Anonymous, CA (2017 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)

    "Driver-side heated seat failure (still unresolved)"

    Anonymous, WA (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Antilock braking system (ABS)

    "Ive had this car three months and the ABS dash light stays on all the time and it sometimes shudders and clicks or whistles when I brake suddenly. It needs service but I havent had it checked yet. Regular braking works fine."

    Anonymous, NC (2017 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    ""The AC started working less effectively. The repair shop thought they would have to replace two fans, but they only had to replace one.""

    Anonymous A., CA (2017 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Tire gauge dash light warning always on even when tires have correct pressure."

    Anonymous, NM (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    2017 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Volkswagen vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
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    POTENTIAL TROUBLE SPOTS
    Powertrain
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    Engine Major
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    Engine Minor
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    Engine Cooling
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    Engine Electrical
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    Transmission Major
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    Transmission Minor
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    Drive System
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    Fuel System/Emissions
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    Exhaust
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    Suspension/Steering
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    Brakes
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    Climate System
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    Build Quality
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    Electrical Accessories
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    Body Hardware
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    Paint/Trim
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    Noises/Leaks
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    In-car Electronics
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    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    Oct 21, 2020
    A fuel leak increases the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
    What should you do:
    Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V648000
    Potential Number of Units Affected: 218192
    SERVICE BRAKES, HYDRAULIC
    Sep 23, 2020
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Summary:
    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
    What should you do:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20E064000
    Potential Number of Units Affected: 38
    ELECTRICAL SYSTEM, STEERING
    Aug 22, 2019
    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
    What should you do:
    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V615000
    Potential Number of Units Affected: 679027
    EQUIPMENT
    May 31, 2017
    The mismatched VINs make the vehicle noncompliant with regulatory requirements.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
    What should you do:
    Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V352000
    Potential Number of Units Affected: 2
    EQUIPMENT
    Mar 02, 2017
    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V137000
    Potential Number of Units Affected: 4875
    EQUIPMENT
    Mar 02, 2017
    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V136000
    Potential Number of Units Affected: 797
    ENGINE AND ENGINE COOLING
    Feb 03, 2017
    If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.
    What should you do:
    Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V070000
    Potential Number of Units Affected: 2
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