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    GREEN CHOICE
    2020
    New 2025
    Used 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000

    Volkswagen Jetta

    EPA MPG: 34 mpg
    RECALL ALERT:
    There are 6 recalls on this vehicle. Learn More.
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    Reliability

    Overall Reliability

    We expect the 2025 Jetta to be less reliable than other new cars. This prediction is based on the Volkswagen brand score and past Jetta data.

    The 2020 Volkswagen Jetta has been recalled 6 times by NHTSA. View Recalls

    2020 Sedans & Hatchbacks Reliability

    This Car
    NA
    vs. Similar Cars

    Volkswagen vs. Other New Car Brands Reliability

    See How Other Brands Stack up
    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
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    NA

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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    Engine Major
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
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    NA
    NA
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    NA
    NA
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    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
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    Exhaust
    NA
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    Steering and Suspension
    NA
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    Brakes
    NA
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    NA
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    Climate System
    NA
    NA
    NA
    NA
    NA
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    Build Quality
    NA
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    Electrical Accessories
    NA
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    Body Hardware
    NA
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    Paint/Trim
    NA
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    NA
    NA
    NA
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    NA
    NA
    NA
    NA
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    Noises/Leaks
    NA
    NA
    NA
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    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
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    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    Feb 14, 2024
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Read Recall Details
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
    What should you do:
    Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V110000
    Potential Number of Units Affected: 261257
    Hide Recall Details
    ELECTRICAL SYSTEM
    Aug 30, 2023
    Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
    Read Recall Details
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
    What should you do:
    Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V604000
    Potential Number of Units Affected: 62538
    Hide Recall Details
    TIRES
    Oct 31, 2022
    An undetected sudden loss of pressure in all four tires increases the risk of a crash.
    Read Recall Details
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
    What should you do:
    Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi?s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 22V815000
    Potential Number of Units Affected: 296044
    Hide Recall Details
    AIR BAGS
    Jun 30, 2021
    Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
    Read Recall Details
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
    What should you do:
    Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V492000
    Potential Number of Units Affected: 379
    Hide Recall Details
    SEATS
    Aug 26, 2020
    In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
    Read Recall Details
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
    What should you do:
    Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V505000
    Potential Number of Units Affected: 5376
    Hide Recall Details
    SERVICE BRAKES, HYDRAULIC
    Jun 17, 2020
    If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
    Read Recall Details
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
    What should you do:
    Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V359000
    Potential Number of Units Affected: 1
    Hide Recall Details
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