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    Volkswagen Tiguan

    EPA MPG: 23 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2024 Tiguan will have about average reliability when compared to the average new car. This prediction is based on data from 2022, 2023, and 2024 models, and the Volkswagen brand score.

    The 2016 Volkswagen Tiguan has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Volkswagen Tiguan owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "At times, the back up camera wont work. The only way to get it to work again is to turn off the engine, wait a few minutes, and start the car again. That usually works (its annoying, though!)"

    Anonymous, BC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
    Display screen freezes up

    "The left 1/3 of the touchscreen is always broken, the other 2/3 is intermittently broken. It doesn't respond to touch input. At other times the entire system is completely frozen and inoperable, and may (partially) work the next time you start the car. VW says that the entire headunit needs to be replaced at a cost of $2000. I plan on getting a better, updated aftermarket headunit installed at BestBuy for a fraction of the cost."

    Anonymous, NY (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
    Radio

    "The radio randomly changes channels on its own. It can do this several times on a longer trip. It is easy to get back to my preferred station, but it is very annoying. My research has found that there is no known fix for this other than a very expensive total replacement of the radio unit."

    Anonymous, NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "Lower control arm bushings were failing and needed to be replaced ."

    Anonymous, (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
    Tire wear is uneven

    "The rear tires only needed to be replaced at about 35000 mi. Due to overall nit uneven wear. I replaced all four with CR recommended tires."

    Anonymous, (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
    Wheel bearings

    "At only 55k miles, the RR hub/wheel bearing rusted out for unknown reasons, causing the ABS wheel speed sensor to fail as well, which caused the dashboard to light up like a xmas tree. Both components required replacement and the repair was $900 at an independent mechanic. Wheel hubs/bearings should wear out at 100k+ and not rust out prematurely."

    Anonymous, NY (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    "Theres a common issue with the push button start which requires new parts, can be done at home or the dealership."

    Anonymous, MA (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
    Tire pressure monitor

    "More often than seems necessary requests to reset tire pressure monitor by entering new numbers."

    Anonymous, MA (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Cylinder head

    "Cylinder head became full of carbon because of the inadequate single port fuel Injection system. Head had to be removed and bead blasted. Very expensive."

    Anonymous A., NV (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)
    Other major engine problem

    "Told by AAA that oil and transmission system leaks were serious. Repair cost: $2359."

    Anonymous A., CA (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Other driveline problem

    "While driving on an interstate I experienced a shuddering vibration from the transmission or drive shaft bad enough I had to slow down to 40 mph and did not think the vehicle was road worthy. It lasted for 40-50 miles and went away. Two days later it happened again. I quit driving it on trips, using it for commuting only. It has not happened again (13 months and 6,000 miles.) My mechanic could not find anything wrong."

    Anonymous A., VA (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Premature brake wear

    "chaging pads rotors calipers less than 10 k miles"

    Anonymous A., NY (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Coolers and lines

    "After a long drive the line to the transmission cooler burst and released all of the transmission fluid from the vehicle. I chose not to drive the vehicle after this so that damage would not be done to the transmission."

    Anonymous A., TX (2016 Volkswagen Tiguan SEL 2.0-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "Stopped cooling. System was low on 134 and switch that turns on fans failed. In our climate we use A/C tens months out of the year. A must have."

    Anonymous A., NV (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    2016 SUVs Reliability

    This Car
    vs. Similar Cars

    Volkswagen vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
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    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
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    Engine Major
    NA
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    NA
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    NA
    NA
    Engine Minor
    NA
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    Engine Cooling
    NA
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    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
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    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
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    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    AIR BAGS
    Jul 17, 2019
    Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
    What should you do:
    Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V535000
    Potential Number of Units Affected: 27822
    LATCHES/LOCKS/LINKAGES
    Jun 24, 2016
    If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
    What should you do:
    Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V464000
    Potential Number of Units Affected: 5658
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