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    Volkswagen Tiguan

    EPA MPG: 21 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Tiguan is less reliable than other cars from the same model year.

    The 2017 Volkswagen Tiguan has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Volkswagen Tiguan owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen freezes up

    ""infotainment unit would freeze/blackout rendering all GPS, Appleplay, Radio functions inaccessible. VW Dealer would have replaced unit but it would have taken months to get part and the cost was much more expensive than after market units quoted. I was not happy with dealership efforts""

    Anonymous A., CA (2017 Volkswagen Tiguan Sport 2.0-L 4 Cyl turbo)

    "Parts of the touchscreen doesn't work."

    Anonymous, TX (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)

    ""Touch screen is frozen most of the time. Cannot control songs on Apple Carplay, cannot change stations on radio.Bluetooth does not always connect and has to be re-paired constantly.""

    Anonymous A., ON (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)

    "The screen will freeze up randomly and you need to restart the entertainment system to get it fixed. Can get frustrating when you are using the navigation on car play."

    Anonymous, SK (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)
    External music device interface (e.g., smart phone, MP3 player)

    "Android auto not working but works on other cars, so is not the phone"

    Anonymous, NS (2017 Volkswagen Tiguan SEL 2.0-L 4 Cyl turbo)

    "Difficult too pair and difficult to remove prior owners pairing information."

    Anonymous, TX (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)
    Other in-car electronics problem

    "Touch screen does not work anymore in the top right corner."

    Anonymous, SK (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)
    Phone pairing (e.g., Bluetooth)

    "I often have to re-pair my phone to the vehicle because it does not automatically connect. Sometimes it will only partially pair so I'll be able to listen to Spotify but phone calls will not come through with bluetooth."

    Anonymous A., ON (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Other noises & leaks problem

    "small leak in radiator that I found and dealer could not. Not under warranty so I will replace when I see puddles on floor"

    Anonymous, WA (2017 Volkswagen Tiguan Sport 2.0-L 4 Cyl turbo)
    Seals and/or weather-stripping

    "drains around windows & doors shrunk over time & flooded the floors. Had to be replaced."

    Anonymous, MA (2017 Volkswagen Tiguan Sport 2.0-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "The Engine burns oil at high rate I have to add a QUART every two weeks or every 1000 miles"

    Anonymous A., CA (2017 Volkswagen Tiguan Sport 2.0-L 4 Cyl turbo)
    Other minor engine problem

    "I have to add oil every 200 to 250 miles"

    Anonymous, WI (2017 Volkswagen Tiguan Wolfsburg 2.0-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    ""The car would not start, towed to repair shop, DEAD BATTERY, less than 4 years old New battery cost was ok $330""

    Anonymous A., CA (2017 Volkswagen Tiguan Sport 2.0-L 4 Cyl turbo)
    Warning lights

    "Repairs on Volkswagens are generally much more expensive than Toyotas. That is my general dissatisfaction w/ the Tiguan."

    Anonymous A., FL (2017 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "engine coolant leak"

    Anonymous A., SC (2017 Volkswagen Tiguan Sport 2.0-L 4 Cyl turbo)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "Needed replaced"

    Anonymous, NS (2017 Volkswagen Tiguan SEL 2.0-L 4 Cyl turbo)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars

    Volkswagen vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
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    NA

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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    Engine Major
    NA
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    UNKNOWN OR OTHER
    May 05, 2021
    Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
    What should you do:
    Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V321000
    Potential Number of Units Affected: 46
    UNKNOWN OR OTHER
    May 16, 2018
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
    What should you do:
    Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V329000
    Potential Number of Units Affected: 252
    AIR BAGS
    Feb 09, 2018
    In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
    What should you do:
    Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V102000
    Potential Number of Units Affected: 3768
    AIR BAGS, SEAT BELTS
    Dec 29, 2016
    In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
    What should you do:
    Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V955000
    Potential Number of Units Affected: 5947
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