In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"needed to revert to older version of software, but some functionality still didn't work. still waiting for software to fix all problems including pairing Android Auto and Carplay and navigation"
Anonymous, CA (2021 Volkswagen Tiguan SEL 2.0-L 4 Cyl turbo)"GPS is completely wrong. Shows me driving through houses 5 mi or more from my actual location"
Anonymous, CA (2021 Volkswagen Tiguan Premium 2.0-L 4 Cyl turbo)"GPS signal when connected to apple car play is hard wired to the infotainment unit. However, the infotainment unit does not get a reliable signal and so gives completely incorrect directions- sometimes pinpoints my location to be tens of miles away from my current location. This issue took 6+ trips to the dealerships and 9 months to figure out. Then they told me that the head unit is back ordered and they have no estimate available for when it will be. This was 10 months ago and I've moved cities and VW says they cannot transfer the backordered part to a new dealership and so I need to start this whole process over again. Its too bad because I really like how the car drives and everything else about it but the navigation is a total liability and the customer service has been an absolute nightmare."
Anonymous, WA (2021 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)"The GPS malfunctioned by staying in one spot, it would not calculate a route."
Anonymous, MO (2021 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
"Every so often, the display screen freezes. You cannot see or select radio or satellite radio. I figured out a way to fix it. Turn the entire car off, wait a few minutes, then turn it back on. This usually temporarily fixes the problem."
Anonymous A., NE (2021 Volkswagen Tiguan SEL 2.0-L 4 Cyl turbo)