Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

    Best Places to Buy Hearing Aids—and the Worst

    In CR's survey, we found out which hearing aid retailers provide the most satisfying shopping experience and the best value

    Connect Hearing, Costco Wholesale, and HearingLife logos with illustrated hearing aid next to logos
    To find the best hearing aid provider, CR asked thousands of consumers about their purchasing experience when it came to pricing options and transparency, selection, and more.
    Graphic: Consumer Reports, Getty Images

    When you decide to buy hearing aids, one of the first steps is to figure out where you’re going to shop. With hearing aids now available over the counter, your options include not only an audiologist’s office or a licensed hearing aid dispenser but also online retailers and big-box stores.

    Consumer Reports’ latest ratings of hearing aid retailers, based on our exclusive survey of 13,163 members, can help you figure out where you’ll get the best shopping experience. CR members weighed in on their satisfaction with various parts of their hearing aid purchasing experience, including the person who programmed their hearing aids, pricing options, cost transparency, selection, follow-up adjustment service, and more.

    In this article Arrow link
    More on hearing aids

    Included in our newest ratings are 17 places to buy hearing aids: Amazon, Audibel, Beltone, Connect Hearing, Costco Wholesale, Eargo.com, ENT or otolaryngologist offices, Hear.com, HearingLife, HearUSA, hospitals or clinics, Jabra/Jabra Enhance, MD Hearing, Miracle-Ear, Sam’s Club, TruHearing, and the Veterans Administration. 

    Overall, 86 percent of members who bought a hearing aid said they were very satisfied or completely satisfied with the retailer they used. 

    “Members who bought an OTC hearing aid tended to shop at online retailers like Amazon, wholesale clubs like Costco, or OTC hearing aid brand websites like Eargo.com,” says Adam Troy, who led our hearing aid brand and retailer survey. “Consumers purchasing OTC hearing aids reported slightly lower levels of satisfaction with the experience than did members who bought a prescription aid.” 

    We also rated 17 prescription hearing aid brands and three OTC hearing aid brands. And we evaluated nine models of over-the-counter hearing aids.

    Here’s what we found out about the retailers in our survey. Below, members can access our full hearing aid retailer ratings.

    Become a member to read the full article and get access to digital ratings.

    We investigate, research, and test so you can choose with confidence.