Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

    Best Places to Buy Large Appliances

    A big regional retailer tops CR’s survey-based ratings of 23 stores and websites to buy (and bargain for) big appliances

    Two people with shopping carts with large appliances sitting in them.
    CR found some especially great places to buy large appliances, though many stores did well in our survey-based ratings.
    Illustration: Consumer Reports, Getty Images

    For the 14th year, the giant Chicagoland retailer Abt is Consumer Reports’ top-rated retailer when it comes to shopping for a large appliance. Next in line is another regional retailer, RC Willey, which sells furniture, electronics, appliances, mattresses, and other home products through more than a dozen stores in California, Idaho, Nevada, and Utah.

    In this article Arrow link

    These stores, as well as independent retailers and websites, earned top marks in the most recent Consumer Reports survey of appliance retailers, conducted from the winter of 2023 through the spring of 2024. The survey responses were from 9,721 CR members who shared their experiences shopping for 12,970 large appliances between January 2023 and May 2024. Overall, 17 of the 23 major appliance retailers received favorable ratings, and none were judged unfavorable.

    The survey also included responses from 13,147 members reporting on 16,619 small-appliance purchases made during the same time period. Among small-appliance retailers, 8 out of 19 were rated favorably, with just two (Candian Tire and Menards) judged unfavorably overall.

    More on Major Appliances

    When it comes to bargaining for a deal, 21 percent of CR members attempted to haggle for a better price on large appliances, and 67 percent were successful, saving a median of $123. While only 3 percent attempted to talk their way to a better price for a small appliance, 76 percent of those efforts were successful. The median savings on small appliances was $56.

    CR members can read on for complete profiles of the three major appliance retailers that earned high satisfaction scores. If you’re looking for a small appliance, check out our guide to the best places to buy small appliances. To see how your preferred retailer fares in our appliance store ratings, see our full list of appliance store ratings.

    Become a member to read the full article and get access to digital ratings.

    We investigate, research, and test so you can choose with confidence.