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    How to Protect Yourself From a Massive Medical Bill

    Even with Medicare, if you suffer a serious illness, your costs can be very high. Here's how to avoid unaffordable bills.

    An open first aid kit with hundred dollar bills stacked inside and scattered in air Illustration: Ben Shmulevitch

    It can happen so quickly. One day, you’re feeling fine. The next, you’re dealing with a serious diagnosis, possible surgery, multiple medications, physical therapy, the works. You want to focus on getting better, but it’s hard when the bills start rolling in. Maybe you thought Medicare was going to be enough. It might not be.

    In fact, more than three-quarters of people over 65 will be told at some point that they have a serious or chronic medical condition, according to the National Center for Health Statistics. Another report by the Employee Benefit Research Institute says a couple in retirement would need as much as $350,000 to pay for their healthcare even if they have Medicare and an average supplemental plan.

    So what can you do if you get big medical bills? According to Frederic Riccardi, president of Medicare Rights, a consumer advocacy organization, don’t panic. There are ways to amp up your coverage and negotiate bills in order to lower or even eliminate them. (See “Hit With a Big Medical Bill? Do This.”)

    First, though, know that making changes to your Medicare coverage can go a long way toward stemming the tide of bills, whether you have a sudden illness or you’re continuing to deal with something chronic. Here, the questions to ask yourself right now, and what to do to protect your money.

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    Check Your Insurance

    Perhaps when you signed up for your plan at age 65 you were in pretty good shape, taking blood pressure meds and multivitamins but not much else. Then maybe you developed some more serious issues.

    As a result, if you’re on original Medicare, sometimes known as traditional Medicare, your out-of-pocket costs for deductibles, copays and coinsurance are getting out of hand. Or if you’re on a Medicare Advantage plan, maybe the specialist you need to see is not in your network. Or the prescription drug you need isn’t covered well—or at all—which can happen no matter which type of plan you’re on. Don’t worry: You do have choices, Riccardi says.

    More on Medical Billing

    For example, you might be able to find a different Advantage plan with a provider network that’s better for you. Or you may be able to add a supplemental plan, also called a Medigap plan, to your original Medicare to help pick up more of the costs. Drug plans change every year; a new one may cover the drugs you need more robustly. You can even switch from original Medicare to Medicare Advantage insurance.

    To pick something that fits you better, set up an online account at Medicare.gov if you don’t have one already. There you’ll be able to see your present plan’s Summary of Benefits and Coverage and compare it with other plans for 2025.

    Open enrollment this year is from Oct. 15 to Dec. 7 (for original Medicare) and from Jan. 1 to March 31 (Medicare Advantage). As those deadlines approach, here’s how to think about possible changes to make, depending on the type of insurance you currently have.

    Have a sudden illness or newly diagnosed chronic condition? Making changes to your Medicare coverage can help stem the tide of big bills.

    Have Your Copays and Deductibles Gotten Too High?
    If you don’t have one already, consider adding a supplemental (Medigap) plan to your original Medicare (parts A and B). This provides extra insurance to help you cover your copays, coinsurance, and deductibles. Some Medigap plans also have an out-of-pocket limit, starting around $3,500. Reach it and the plan will pick up 100 percent of your costs.

    It’s true that it’s best to add a supplemental plan within the first six months of signing up for Medicare because if you wait longer, in all but four states (Connecticut, Maine, Massachusetts, and New York) you can be denied coverage or be charged more if you have a preexisting condition, according to Medicare Rights. But there are plans around that may still cover you, says Jack Hoadley, PhD, professor emeritus at the Health Policy Institute at Georgetown University, so don’t hesitate to look.

    Supplemental plans can cost about $30 to more than $300 a month, but they may be worth it because they often limit your exposure to high costs, according to Riccardi.

    Should You Switch From Original Medicare to an Advantage Plan?
    Another option is to sign up for a Medicare Advantage plan. This is especially worth considering if you’re denied a supplemental policy. The pros include low monthly premiums—averaging $55 per month, according to health policy research firm KFF. The plans cover prescription drugs and might also have certain vision, dental, and hearing benefits.

    On average, the plans have annual out-of-pocket limits of $4,882 for in-network treatment, per KFF. The trade-off: a smaller network of doctors and hospitals.

    Should You Pick a Different Medicare Advantage Plan?
    The number of Advantage plans available to you depends on where you live, but many people will have more than three dozen choices. So let’s say you’re worried that your doctor will no longer be in your Advantage plan network next year and the last thing you want to do is lose him or her in the middle of a health problem. You can ask your physician which plans they will be participating in next year. And if it turns out they will no longer be in network, you can likely switch to an Advantage plan they will accept, according to Hoadley.

    One thing to keep in mind: About half of Advantage plans are HMO (health maintenance organization) plans that, while low-cost (premiums can be as low as $0), typically won’t cover out-of-network doctors. So it may be best to choose a pricier PPO (preferred provider organization), Hoadley says. Although the monthly premium is about 30 percent more, PPO plans may cover up to half the cost of out-of-network care—a much better deal if the need arises.

    What Happens if You Have to Start Taking Costly Drugs?
    There’s really great news here: In 2025, no one will pay more than $2,000 out of pocket for covered prescription medications no matter which type of Medicare they’re on.

    Protect Your Assets From Big Bills

    Perhaps you had a bad bout of food poisoning that landed you in the hospital for a few days. Or you had a heart attack and required time in a rehab center. Even with the best coverage, a serious illness can leave you on the hook for more money than you can afford. Our advice: Don’t pay any medical bill until you’ve confirmed that it’s accurate and you’ve explored options to mitigate its cost. (See “Hit With a Big Medical Bill? Do This.”) Here are ways to find those funds.

    Tap Your Life Insurance
    If you have a permanent life insurance policy (whole or universal) it may have an “accelerated death benefit” rider that allows you to withdraw 25 to 100 percent of the policy’s value if you have a chronic condition, need to be admitted to a long-term-care facility, or have received a terminal illness diagnosis.

    If that’s not an option, you could sell your policy—what’s known as a “viatical settlement.” While not usually a great choice for people who wish to leave funds to family members, the lump sum it provides can help offset medical costs, says Melissa Cox, an independent certified financial planner in Dallas who specializes in retirement planning. Contact your insurance company to start the process.

    Another idea: You might be able to take out a loan on the policy if it has accrued enough value. The only risk here: If you can’t pay it back, there will be less of a payout to your beneficiaries when you die.

    Before paying any medical bill, confirm that it’s accurate and explore options to help trim its cost.

    Take Out a Home Equity Loan
    Compared with personal loans, which can start at 11 percent interest, home equity loans start at around 7 percent and may be tax-deductible.

    Another option is to borrow against your home with a reverse mortgage, Cox says. These loans pay you a lump sum or a monthly amount based on the home’s value and your age. They also charge monthly fees and interest.

    These are tricky loans, so if you decide to go this route, make sure you fully understand the terms. Also, add your spouse or live-in partner as a co-borrower. Then, in the event of your death, they can remain in the home and continue to receive money from the loan.

    Apply for Financial Assistance
    Nonprofit hospitals are required to offer some portion of their services as “charitable care,” and you do not always have to be low-income to qualify for it, says Lisa Berry Blackstock, founder of Soul Sherpa, a medical billing and estate planning company. Be sure to ask about this option because hospitals won’t always let you know it’s available. Another way to find out whether a hospital has charitable care you qualify for is to check at Dollar For, a nonprofit that tracks thousands of charitable care programs and offers free help applying.

    When to Consider Medicaid and How to Qualify

    You may hope to stay in your home for the rest of your life. But circumstances might mean you need more substantial healthcare than your family or hired caregivers can provide. When you consider that a private room in a nursing home can cost upward of $116,000 per year and is not covered by original Medicare or Medicare Advantage, you may need to turn to your state’s Medicaid program.

    To qualify, you’ll have to show that you have limited assets—the amount varies by state. For 2024 in New York, for example, an individual seeking nursing-home care must earn less than $1,732 a month and have no more than $31,175 in assets, not including their home, car, and wedding rings, according to the American Council on Aging.

    One way to prepare to meet those limits is to set up a Medicaid Asset Protection Trust, a type of irrevocable trust. You place assets like your home, stocks and bonds, and certificates of deposit into the trust—a legal arrangement where someone you appoint holds those assets on your behalf. In this way, you no longer own the assets—the trust does.

    In addition to helping you qualify for Medicaid, the arrangement also prevents creditors from going after these assets. A few things that usually don’t go into the trust: your Social Security benefits, IRA, 401(k), and pension. Additional beneficiaries, such as your spouse or children, can be named when you form the trust.

    Still, a plan’s list of covered drugs, called a formulary, can change from year to year. This means that if you want to keep your costs well below $2,000, a plan that worked well for you in the past might not continue to be the best value. Be aware: The out-of-pocket limit doesn’t apply to drugs the plan doesn’t cover at all.

    Consider switching drug plans if your meds are no longer listed in your current plan’s formulary, or were moved to what’s called tier 4 or 5 (these have the highest out-of-pocket costs), says Frederic Riccardi at Medicare Rights. To find out, go to Medicare.gov, click on “Find health and drug plans,” and type in your drugs and dosages to compare your current plan with new ones in your ZIP code.

    Editor’s Note: This article also appeared in the November/December 2024 issue of Consumer Reports magazine.


    Head shot of CRO author Lisa Gill

    Lisa L. Gill

    Lisa L. Gill is an award-winning investigative reporter. She has been at Consumer Reports since 2008, covering health and food safety—heavy metals in the food supply and foodborne illness—plus healthcare and prescription drug costs, medical debt, and credit scores. Lisa also testified before Congress and the Food and Drug Administration about her work on drug costs and drug safety. She lives in a DIY tiny home, where she gardens during the day and stargazes the Milky Way at night.